Dominic Chang Phone:
551-***-**** ? Email:**************@*****.***
An accomplished Software Engineer, Software Developer specializing in
application system analysis and hands
on programming. Extensive experience in Software Development Life Cycle
(SDLC), design process, requirement
definition, program coding, testing, implementation, production support,
and maintenance.
Qualifications Summary
. Application system analysis and designing, wrote technical
specifications, system documentation, detail system design flow, and
user manual.
. Deliver strong return on investment (ROI), consistently improving
system functionality and performance.
Technical Expertise
Computer System Analyst / Programming Consultant
Microsoft Office COBOL / COBOL II CICS JCL / Syncsort
DB2 DB2 Stored MQ-Series IBM Utilities
Procedure
VSAM Endeavor Changeman Expediter /
Intertest
TSO/ISPF SPUFI / QMF File-Aid / DB2 TMON / Strobe
File-Aid
Micro Focus COBOL ADO .NET ASP .NET Visual Basic .NET
Visual Studio 2003 .NET Framework Microsoft Visio Dreamweaver / CSS
.NET
XML Web Services COM+ Java
JDBC / ODBC HTML / DHTML PKZIP / PKUNZIP
Professional Experience
UBS - Union Bank of Switzerland
1 Programmer/Consultant
12/2010 -
Current
Participated as a team member with the Wealth Management Group in UBS.
Project accomplishments.
. Using secure file transferring protocol (HTTPS, IBM FTP) to setup file
transferring procedures and transfer data between UBS Trades
department, Financial Industry Regulatory Authority (FINRA), and UBS
Tracking Vendor (Gainskeeper).
. Converted external file format into UBS internal file format then
populate converted data to Trades Department Message Queues (MQ) for
further processing.
. Wrote CICS MQ programs to extract messages sent from FINRA and make
database table modifications to Wealth Management's Product Reference
Database (PRDB).
. Utilize IBM database utilities to Load, and Unload (PRDB) database
tables.
All work done using COBOL II, CICS, MQ-Series, DB2, HTTPS protocol, FTP,
SPUFI, IBM utilities (Load, Unload, JCL), Changeman, PKZIP, and PKUNZIP.
Orange and Rockland Utility
2 Programmer/Consultant
09/2010 -
11/2010
Worked as a computer data analyst / software developer for company merging
/ conversion project.
. Research on application system how data flow from user inception to
data mapping and impacting company database tables.
. Wrote software modules to initialize anticipating new DB2 tables based
on sculpted business rules.
. Alter numerous CICS screens for QA to determine the business rules are
enforced for these anticipated new DB2 tables.
All work done using COBOL II, CICS, DB2, Intertest, IBM Utilities, BMS
macros, SDF2.
Dominic Chang
page 2
Verizon Wireless ? Warren, New Jersey 11/2005 - 11/2009
3 Programmer/Consultant - Software Engineer
Worked at the Customer Management System. Responsible for full technical
project life cycle, from inception to software production implementation
and support.
Project accomplishments
. Unify Error Messaging between Tier-1 clients, Middleware, and IBM
Mainframe. From writing project technical specifications, program
coding, User Acceptance testing to project production migration and
support.
o Responsibilities :
. Research and investigate in application systems prior
writing each program specifications for Unify Error
Messaging project.
. Unit tested each Mainframe modules and verifies the
business functionalities are in proper working conditions.
. Write-up UAT test cases in XML and work with UAT group and
template these test cases as references for User Acceptance
Tests.
. Setup Batch DB2 SPUFIs for DBA to insert proper Error
Messages into DB2 tables.
. Attended Change Management meetings to report on what will
be the overall system impacts.
. Implement software migration to production and provided on-
site supports.
. Continuous production support after software migration.
. Research, redesign, and program coding for Orders Purging process.
o Responsibilities :
. Research and identified all impacted modules in Customer
Management System.
. Write-up project design, approach and planning for upper
management viewing and approvals.
. Actual COBOL program coding involves SQL, DB2 Stored-
Procedures, and JCL.
. System performance analysis using DB2/Tmon, and Strobe.
. Worked with Production Support group to setup Purge Process
schedules.
. Conversion project, data mapping, program coding to reformat data to
internal formats for Tier-1 clients, then porting data to Tier-1
clients using CA7 scheduler / NDM.
o Responsibilities :
. Working with Business Analyst and contrive file layouts for
the ALLTEL conversion.
. Research in existing system and identified all involved
modules.
. Coded all conversion modules using COBOL, JCL, VSAM, and
DB2.
. Write NDM process and setup with CA7-Scheduler.
. Multiple ad-hoc reports for UAT group to verify converted
data.
All work done using DB2, Stored Procedure, COBOL II, CICS, Intertest, IBM
Utilities (JCL, BMC Load/Unload), Micro Focus Cobol, VSAM, File-Aid, CA7
scheduling, NDM, FTP, Strobe.
All Technics Products, Inc ? Little Ferry, New Jersey 04/2004 - 09/2004
4 Operation Manager
Managed and administrated daily production planning, and scheduling to
ensure production line continues flow for a timely product delivery
deadline. Responsible and make certain entire company's essentials are in
place and working towards to meet company objectives.
. Improved customer's Purchase back order 100% within 3 months.
. Reduced return for repaired merchandise (RMA) by 85%.
. Interacted with company clients to provide business and technical
supports.
Dominic Chang
Page 3
American International Group (AIG) ? New York, New York 09/1998 -
02/2002
5 Senior Programmer Analyst
Team with business analysts to develop preliminary project requirements as
basis to create program specifications for international finance insurance
company. Create time and cost estimates for projects. Investigate and
resolve complex systems and programming problems. Communicate and interact
between management and technical team members. Manage 2-3 programming
consultants, guide and train junior members in project methodologies.
Ensure timely delivery for all applications. Manage system conversions
involving redesign of file structures and DB2 database tables to ensure
compatibility with current architecture standards. Participate in change
management and quality assurance.
. Business system analysis design and to improve efficiency of
Electronic Data Interface (EDI) application using TSO/ISPF, CICS,
COBOL II, DB2, IBM Utilities, VSAM, File-Aid, JCL, and Easytrieve.
. Wrote user documentation for Vendor Tracking System, setup training
sessions to prepare user community to work with the new Vendor
Tracking System. Achieved on-time delivery of entire system. All
technical work done using TSO/ISPF, CICS, COBOL II, Intertest, VSAM,
File-Aid, DB2, IBM Utilities, and JCL.
. Achieved zero-failure record on all projects implemented to
production.
All work done using DB2, COBOL II, CICS, Intertest, IBM Utilities, JCL,
VSAM, File-Aid, and FTP.
Education and Training
Queens College of CUNY, Flushing, New Certifications
York
Major : Computer Science Microsoft Certified Professional
Minor : Math CICS Programming - Chubb Institute