Customer Service High School

Location:

Posted:

June 07, 2011

Beverly Ann Ratchford

Las Vegas, NV 89101

*******.*********@*******.***

Objective

I am seeking an entry level position within your customer service or

clerical administrative department; possibly as an office assistant.

Qualifications

. Keyboarding, data entry,

. Scheduling, calendaring meetings and maintenance

. Make travel arrangements

. Knowledge of office machines (copiers, scanners, fax, sorters, etc.)

. Oral and written communication, business concepts, and work ethics

Career Related Experience

MEDIA RESOURCE EXCHANGE - LAS VEGAS, NEVADA

01/2002 - 11/2010

Customer Service Representative

Fielding inbound calls, receiving orders, answering customer inquiries

regarding account and activities, and tracking packages

WCPC - CONSTRUCTION INSPECTION SERVICES - LAS VEGAS, NEVADA

02/2001 - 01/2002

Personal Greeter

Assisting Executive Personnel from San Diego office, meeting preparation

and answering multi-line phones, and running errands when needed

CAPITAL CREDIT ALLIANCE - LAS VEGAS, NEVADA

07/1999 - 05/2001

Quality Control

Screening calls from other representatives to assure customer quality in

presentation and service.

Education

JEFFERSON HIGH SCHOOL, LOS ANGELES, CALIFORNIA

High School Diploma

Achievements

Career Skills and Job Training Program - SNRHA - February 23, 2011

Completion of Word 2007 - NPCC - January 28, 2011