Customer Service Sales

TAMICA ANDERSON

**** ****** ****** ( Pittsburgh, PA 15216 412-***-**** (

abhczn@r.postjobfree.com

ADMINISTRATIVE SUPPORT

Customer Service ( Data Entry ( Business Administration

TECHNICAL SKILLS

. PC & MAC

. Adobe Photoshop

. Directing Pro Tools

. Pre-Production Painter

. Storyboarding

. Power Point Media 100

. Microsoft Office Suite

. High-Precision Data Entry Rate

WORK EXPERIENCE

Associate

Hudson Booksellers, Pittsburgh Int'l Airport Airmall, Pittsburgh, PA

2005 - 2012

. Superior customer service by promoting products

. Utilize high-tech computer equipment, massive data entry and sales

inventory

. Maintaining sign-in and sign-off stations

. Recommended by authors and upcoming artist, Burton Morris, for

designing window displays

. Upgrading/maintenance of printers/software programs for retail orders

and returns

. 5 Years of Service Award, Hudson Group

Supervisor

Ben and Jerry's, Pittsburgh, Int'l Airport Airmall, Pittsburgh, PA

2004 - 2005

. Motivated employees to exceed customer expectations; creating product

inventories

. Professional money handling experience; accounting and cash register

duties

. Promotional Drink Artist and Professional Robotic Cow Artist (in

charge of drawing "Cowbot" cartoons to help increase ice cream sales)

Housekeeper

Hawthorne Suites, Pittsburgh, PA 2002 -

2003

. Serviced rooms by cleaning and restocking; inventory and charting

duties

. Directed and answered phone calls to rooms for service and

housekeeping department

. Worked with international work placement guests from multiple

destinations

Production Assistant

AT&T Media/Comcast, Pittsburgh, PA 2002 -

2003

. Carried video equipment

. Assisted cameraman

. Managed edit decision list for editor

. Mapped out directions for commercial locations

Stand in for commercials:

Halulaa's Restaurant, Latrobe, PA

Kerra's Furniture, Butler, PA

Some Wear Special, Wexford, PA

Room Concepts, Warrendale, PA

Image Exchange, Washington, PA

Bethel Park Automotive, Bethel Park, PA

Indiana Mall, Indiana, PA

Musser's Forrest, Indiana, PA

Monarch Furniture, New Kensington, PA

Clark and Company, Pittsburgh, PA

New Beginnings, Washington, PA

Bradley Medical, Washington, PA

Sales Representative

EBSCO Teleservices, Pittsburgh, PA

2001 - 2002

. Developed, "Excellence In Sales" training course

. Used Magellan outbound call work system; performed data entry on

computer

. Maintained a sales sheet for customers and employers

EDUCATION

The Art Institute, Pittsburgh, PA

A.S., Video Production

3.6 GPA

Perfect Attendance Recipient, AIIN Merit Award

VOLUNTEER WORK

Atlantic Records Promoter

Event Tour Marketing, Pittsburgh, PA

2002 - 2003

. Pass out Record label products: posters, cds, and stickers at show

events

. Design posters or call various radio stations to boost marketing for

artists

. Give Feedback to company page for inventory of product and event

status

Assignments to date:

The 2002 X-Fest, Burgettstown, PA

Public Relations for PCTV Music Box/Our Lady Peace Gravity Tour,

Pittsburgh, PA

Saliva Nokia Phone Tour, Pittsburgh, PA

Rebecca Roach, Coraopolis, PA

TEKKOSHOCON Anime Convention Minion

* References available upon request.

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