Customer Service Data Entry

Ruth Evans

**** ******** ****** * Worthington, Ohio * 43085 614-***-**** *

*************@***.***

SUMMARY OF QUALIFICATIONS

. Extensive experience providing quality customer service experience at

all levels including patrons, patients, professionals, children and

students.

. Proficient in MS Word, Internet, faxing, filing, phones and reception.

. Proven ability to prioritize and meet deadlines.

. Self-motivated with communication skills and strong attention to

detail.

. Detail-oriented with excellent multi-tasking abilities and strong

general business knowledge.

. Enjoy listening to, analyzing and solving problems.

. Ask targeted questions, anticipate needs, and start fresh with every

customer.

. Mailing schedules, maps, other literature.

. Excellent verbal and written communication skills, conscientious,

motivated and responsible.

. Values an environment that promotes teamwork.

PROFESSIONAL HISTORY

Abrasive Technology 2009-2011

. Manufactured dental tools

. Performed microscope duties

Giant Eagle 2008-2009

. Cashier

Mount Carmel West Hospital, Columbus, Ohio

2008

Unit Coordinator

. Systematically organized circulation desk to ensure an effective and

professional work area.

. Performed accurate data entry.

. Efficiently processed physician orders.

. Completed faxing and filing of documents.

Alliance Data, Westerville, Ohio 2003 - 2008

Customer Service Representative

. Managed customer accounts to sustain high level of customer

satisfaction.

. Processed incoming/outgoing mail.

. Facilitated refund requests, invoices, and cancellations.

Hewlett-Packard, Santa Rosa, California

1979 - 2002

Metal Finisher

. Planned and coordinated professional office events to boost company

morale.

. Oversaw order processing of materials.

. Performed microscopic deburring.

. Completed data entry.

. Prioritizing jobs for a more efficient workload.

. Soldering, loaded circuit boards

EDUCATION

Coursework in Business Administration

Santa Rosa Junior College

Santa Rosa Junior Community

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