Registered Nurse Manager

CYNTHIA RYAN, RN

865-***-**** ? 865-***-**** ? *********@***.***

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PROFESSIONAL PROFILE

Accomplished Registered Nurse with expertise providing high quality care to

diverse patient populations across varied disciplines. Employ outstanding

clinical and analytical skills in the review and management of complex

medical cases. Draw on extensive nursing skills to evaluate patients,

identify appropriate interventions, and design plans of care focused on

optimal outcomes. Broad background includes experience in operating room,

homecare, and hospice settings along with management experience in homecare

and surgery areas. Thrive in fast paced environments as a high performing

healthcare team member. Certifications: ACLS, BLS.

CORE COMPETENCIES & CAREER HIGHLIGHTS

Surgery - Hospice - Case Management - Care Management

Education - Training - Sales - Medical Products - Medical Devices

> Earned the Nurse Patriot Award for exceptional performance as RN Case

Manager. Regarded by peers, leadership, and patient as the "go to"

person and for the ability to effectively manage and resolve any

problem. Investigated and resolved problems and related to patient and

family issues.

> Entrusted to mentor, train, and develop new case managers. Played a

key role in selection of staff by conducting interviews for new hires.

> Remained abreast of emerging technologies; expertise in operation of

advanced medical equipment.

> Promoted to Interim Manager while serving as RN at the Eye Surgery

Center. Fostered collaboration and team building, which heightened the

level of service, quality of care, and patient satisfaction.

> Demonstrated expertise dealing with diverse and dynamic personalities;

recognized for the ability to build rapport and maintain professional

demeanor while resolving critical issues.

> Selected to serve as Interim Charge Nurse in support of otolaryngology

and cardiovascular specialties, during tenure as RN/Surgical

Technologist.

> Developed and implemented a new policy which employed a back-up call

system and significantly improved patient and personnel safety.

PROFESSIONAL CASE MANAGEMENT, Oak Ridge, TN 2009 to Present

REGISTERED NURSE CASE MANAGER

Meet rigorous standards in the provision of direct patient assessments and

in planning, developing, and implementing comprehensive client care plans

focused on future needs. Employ exceptional communication skills while

teaching and coordinating needs of ancillary services. Adhere to protocols

while providing telephonic care. Establish objectives, coordinate

assignments, and oversee staff in delivery of care while meeting

state/federal deadlines. Perform rounds and implement physician orders.

Notify physician of changes in patient condition. Coordinate medical

records and comply with patient privacy requirements.

> Set challenging standards of care and ensured excellence by

consistently evaluating and monitoring the performance of LPNs and

RNs.

> Provided patients and families with education/instruction on disease

processes, available interventions, and treatment options.

CYNTHIA RYAN, RN - PAGE 2

KNOX COUNTY SCHOOLS, Knoxville, TN 2006 to Present

REGISTERED NURSE

Ensure excellence in the provision of direct patient care to PreK to high

school children. Adhere to district protocols while performing patient

assessments.

> Employed exceptional clinical and analytical skills in emergency

situations and triage injuries.

> Monitored and administered medication along with insulin for diabetic

students in compliance with district standards.

EYE SURGERY CENTER OF OAK RIDGE, Oak Ridge, TN 2003 to 2006

REGISTERED NURSE

Employed expertise in the operating room and provided high quality direct

patient care as a senior member of the Lasik nursing team. Engaged in

training on the Wave Front diagnostic laser. Applied diverse skills to

rotate patient care; provided pre, intra, and post operative patient care.

Administered operating budgets.

> Earned a promotion to an interim manager role after demonstrating

exceptional leadership skills.

> Engaged staff in team building, which enhanced delivery of service and

increased client and staff satisfaction.

> Collaborated with surgeons in selection of special equipment and

managed the intracolular lens inventory.

METHODIST MEDICAL CENTER, Oak Ridge, TN 1992 to 2001

STAFF REGISTERED NURSE -SURGERY DEPARTMENT (1996-2001)

CERTIFIED SURGICAL TECHNOLOGIST (1992-1996)

Promoted from Certified Surgical Technologist after demonstrating

exceptional skills. Gained insight to effective change management during

the transition of management and rapid hospital growth at this 301 bed

facility with 175 physicians providing 30 disciplines. Performed routine to

complex procedures including surgical assisting.

> Remained abreast of new and emerging interventions and technologies as

part of the Operation Heart Team.

> Analyzed workflow and coordinated daily workload while supervising

nursing staff.

STAFF REGISTERED NURSE UT HOSPICE, Knoxville, TN 2006 to 2008

SALES AGENT JIM SAFEWRIGHT INSURANCE, Knoxville, TN 2003 to 2006

BACHELOR OF SCIENCE, HEALTH ARTS UNIVERSITY OF ST. FRANCIS, Joliet, IL

ASSOCIATE DEGREE, NURSING ROANE STATE COMMUNITY COLLEGE, Harriman, TN

REGISTERED NURSE SURGICAL TECHNOLOGIST ACLS BLS

EXPERIENCE

EXPERIENCE (CONTINUED)

ADDITIONAL ROLES

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5?CJEDUCATION, LICENSURE & CERTIFICATIONS

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