Supply Chain Customer Service

DEEPAK VIVIAN DIVAKER

*** ******* ******, *** #***, College Station, TX - 77840 . 979-204-

**** . ********@****.***

EDUCATION

Texas A & M University, College Station, TX May '11

Master of Engineering in Industrial Engineering GPA: 3.60 / 4.00 (Special

Mention: Top ranked US University for Industrial Engineering)

Government College of Technology, Coimbatore, India May '08

Bachelor of Engineering in Mechanical Engineering GPA: 4.00 / 4.00

RELEVANT COURSES:

Supply Chain Management - Linear and Non Linear Optimization, Facility

location, Location Logistics, Production and Inventory control

Process Improvement - Lean Manufacturing, Six Sigma methodology

Data Analysis - Statistical Data Analysis, Applied Analytics and Data

Mining

Risk Analysis - Statistical Research, Decision support tools, Probability

in Engineering Decisions

CERTIFICATIONS

SAS Certified Base Programmer for SAS 9

SAS Certified Predictive modeler using SAS Enterprise Miner 6 (In Progress)

WORK EXPERIENCE

Lab Research Assistant, Bio Energy Testing and Analysis Laboratory, Texas A

& M University Sep '09 -

Apr'11

. Conducted process design optimization work in some aspects of biomass

analysis.

. Setup of experiments for assessing the output of pyrolyzing biomass.

. Determined the calorific value, volatile matter content and ash

content of various feedstocks.

. Maximized bio oil production by systematically experimenting on

various influencing parameters.

Production Planning Engineer, Saint Gobain Glass India, Chennai

June'08 - June'09

An analytical problem solving management role. One of 2 planners with

full management responsibility for 3 production lines on shift and

keeping the lines running at optimum levels. Planning all the daily

requirements and ensuring output and desired quality, liaising with

Customer Service and Sales Teams throughout the Country. Generating

production plans and determining job scheduling using SAP ERP and MRP

production planning techniques.

. Determined the existing inventory in plant and planned the future

forecasts accordingly.

. Created material codes for new products in SAP and updated them

regularly for changes.

. Forecasted the customer demand using statistical modeling techniques

and other forecasting models.

. Detailed production planning of lines in the plant such as mirror

line, coater line and offline production lines.

. Maximized production runs and improved production efficiency.

. Maintained the required quality and ensured desired output of all the

products manufactured in the lines.

. Liaised with all the key production departments to harmonize

forecasted demand with production capacity.

. Decreased lead time in the planning process by 7% using Value Stream

mapping of the entire process.

. Compared all the daily and weekly production figures with the targeted

production figures and generated reports for management.

. Conducted planning meetings to harmonize production capability with

customer demand.

Process Improvement (using Lean Methods): Jan'09 - June'09

. Reduced cycle time at the unloading section of glass manufacturing

line by 9%.

. Implemented 5S and Kaizen in the production planning department

leading to 4% reduction in the cost.

. Reduced the time involved in locating glass crates in the warehouse by

streamlining the glass stacking process.

Manufacturing Intern, Ashok Leyland, Chennai

May'06 - Aug'06

. Training in shop floors involved in the production and assembly of

components for commercial vehicles.

. Technical aspect study of machinery and work-force in the

manufacturing plant

PROJECT EXPERIENCE

Texas A & M University, College Station, TX

. Predicting Unscheduled Landings

Jan'11

V Applied data mining techniques on the FAA database to determine the

reasons for unscheduled landings in aircraft.

V Developed a statistical model on the existing database to predict

future instances of these occurrences and to reduce this recurring

cost using JMP and SAS Enterprise miner.

. Credit Scoring Project

Jan'11

V Applied data mining techniques to the bank's credit applications to

determine the important variables which determine the creditworthiness

of the customer

V Devised a statistical model which predicts the likelihood of future

debt using SAS Enterprise Miner.

. Supply Chain Project Feb '10

V Managing a supply chain for different markets exhibiting

different trends, management of inventory and maximization of profit.

. Forecasting Project Jan '10

V Forecasting for demand using appropriate models and to determine

optimum inventory that is to be manufactured when there is variability

in the market demand.

V Optimizing the allocation of workforce to each workspace and

calculating the maximum utilization percentage of workforce.

Government College of Technology, Coimbatore, India

. Multi-Machine Allocation Project for Semi-Automatic machines -

Undergrad Mechanical project with IE interest Dec '07 - Jun '08

V Time study: Interference factors and Work Measurement metrics

V Optimization of Machine Efficiency, Workload, Operator Efficiency &

Productivity by Multi-Machine assignments to each worker based on

time study data

V Use of Ashcroft tables in Multi Machine Assignments based on the

Interference Factor between machines for a worker

AWARDS & ACHIEVEMENTS

Recipient of the Texas International Study Grant for international students

Oct '09

Texas A & M University, College Station, TX

Gold medal recipient from the Governor of State for academic excellence at

Undergraduate level Apr '09

Anna University, Chennai, India

SOFTWARE SKILLS

V Programming : C, C++, Java

V Tools : MS Office, MS Excel, SQL - MS Access

V Solvers : LINGO, EXCEL Solver

V Simulation: ARENA

V ERP tools: SAP 4.6C

V CAD : CATIA V5, ANSYS, Pro-E,, AutoCAD

V Languages: Fluent in English and Tamil

Level 1 completed in French, German and Turkish

V Web tools: HTML, CSS

V Statistical Tools: JMP, SAS Enterprise miner

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