Design Sales

Summary

Solutions-oriented SAP Functional/Technical Analyst with Project Management

Skills (PMP Certification).. 8+ years expertise in SAP MM/QM configuration

and design; (7) full-lifecycle SAP implementations; managed all phases of

SAP implementation cycle; requirements gathering through go-live

support Demonstrated success in process and system design, prototype,

data conversions, data quality, MDM and application integration. Expertise

process modeling ARIS tools and six sigma design, process measurement and

analysis... APICS Certified... 4-year degree, University of

Washington..Project Management Certification, Carnegie Mellon University..

Profile

. 10 years proven success in SAP Project phase; blueprint through

realization for SAP MM/QM/SD/CRM including projects in US, China and

Denmark,

. 3 full lifecycle implementations in QM/MM. 4 lifecycle implementations

in SD/MM for order pricing, ATP, EDI strategy and design, inventory

reservation, returns processing, credit processing. Expert in EDI

Strategy and design.

. 5 years expertise in Process/System Modeling using Clear Case, ARIS and

integration with solution manager for as-is and to-be processes

. 10 years progressive expertise developing test plan strategy, test plan

roles, test cases using HP Quality Center, knowledge transfer and test

process steps based on process/system design. Excellent skills in

knowledge transfer, "train the trainor", test execution and cutover

plans.

. 6 years expertise in master data management design (MDM) customer master,

material master, CMIR, pricing master data, QM master data, data

conversion strategy and defining functional specifications for custom

data conversion programs including LSMW, CATT, ETCATT.

. 5 years expertise Sr. Product Manager in application integration for New

Era of Networks, IBM, BEA Systems including requirements of SAP Adapters

and integration with MQSeries, TIBCO, and Web Methods.

. B.A. in Accounting minor in Operations, University of Washington (1998),

APICS Certified, Six Sigma

. APICS Certified (1998); Six Sigma, Green Belt Certification (1997);

Software Project Management, Carnegie Mellon University (2008)

. Assists business areas in identifying current and future System needs for

complex requests and translates these needs into business process

requirements

Professional Experience and Achievements- Summary

Company: T-Mobile USA, Bellevue, WA Mar 10

- Present

Industry: Telecommunications and Wireless

Project Description: SAP Process/System Design

Role: SAP SD/MM System Analyst

Responsibilities/Deliverables: For this manufacturer and distributor of

handheld devices, tablets and accessories I serve the role as Sr. SAP

System Analyst in the Enterprise Systems Process Integration. In this role

I deliver process/system design in with a focus for business units,

business sponsors, and user's process/system design across SAP SD, MM, and

FI modules on key SAP projects including Insurance, 3PL, Forward and

Reverse Logistics, Material Master Re-Design, process design for new

reverse logistics (3PL).

Process/System Design

. Deliver functional expertise, knowledge transfer, training documents for

business users for new process/system design for both small/large SAP

projects. Work with business to gather/define business requirements.

. Clarify/translate business requirements with business users/key

stakeholders into process/system design.

. Facilitate process discussions for JAD, workshops and probing questions

to define the as-is and "to-be" business processes based on business

users input, subject matter expertise for Retail, B2B, Telesales and

Dealer Channel.

. Create as-is and 'to-be' business processes with key performance metrics

using best practices including SCOR reference model, Six Sigma and BPML

language.

. Create detail process design, gain consensus with business users, and

make key design decisions based on this feedback.

. Define configuration rationale for key SD/MM objects in process design

document, including system design, master data objects, data collection,

data conversion.

. Develop comprehensive test plan strategy, test plan execution, and create

detailed knowledge transfer documents as well as cutover plans.

. Create data conversion approach and strategy, data conversion timelines,

project plans, data mapping, data quality, data collection and cleansing

and data conversion using LSMW, Ecatt and custom conversion programs.

SAP Process/System Design (MM)

. Materials Management (MM)

o Re-design and merging of 3 distribution centers into a single 3PL

Logistics.

o Process/ system design includes returns for OEM handset and

accessories returns using Subcontract PO to track the shipment of

the devices to the OEM, the quantity received back, and PPV

(purchased price variance)

o Define and develop goods receipt interface from 3PL passing data

values to SAP for goods receipt, acceptable, unacceptable

quantities.

o Define RMA Order Cancellation Interface to automatically close SAP

RMAs at 45 days, or 15 days since last receipt and pass rejection

code from 3PL to SAP to automatically charge return fees to

customer when handset devices not returned.

Company: GT Solar, Missoula, MT Sep 08

- Oct 09

Industry: Semiconductor

Project Description: SAP R/3 QM CRM 5.0

Role: Sr. SAP Systems Analyst for SAP QM/MM/SD

Responsibilities/Deliverables:

For this manufacturer served the role as SAP Projects and support for GT

Solar global supply chain operations across all SAP modules and Re-

design/new-design for Quality Management (QM) in both US and China.. SAP QM

(new design and implementation), SAP MM for batch management and RFID

technology, Costing design, Warranty design for SAP R/3 and CRM 6.0.

Developed and implemented new design for customer Claims process via a QM

front end with QM workflow.

MM-IM Design

. MM Configuration (MM-IM, MM-PUR, MM-MRP)-define plants, storage

locations, material types, picking locations, assign partner roles to

vendor account groups, release strategy, define stock transport orders,

screen layouts goods receipts, deliveries, return deliveries, define

serialization, batch management from sales order to delivery, maintain

goods receipts, maintain delivery, return deliveries, define import and

export codes

. MM Master Data - Sales Org 1 an Sales Org 2, MRP 1-4, General Plant Data,

QM View, Costing View 1&2, Accounting 1&2, Mass Maintenance.

. Functional Specs - wrote functional specifications for customization

required for the picking and put away processes. Functional specs and

customization documented for batch management and serialization process

for integration to RFID technology. Functional specs defined and

documented for material types and put away access for 3PL. Functional

specs for custom data conversion of BOMs, Routings,

. MM Integrated Testing - testing all business scenarios for the materials

management sub-process, process for serialization

QM Design

. Definition of QM Project Plan, roles, and responsibilities, business

process definition (as-is and to-be), lead for team of business users.

. QM Configuration: Quality Info Record (Info), Dynamic Modification Rule,

Sampling Schemes, Sampling Procedures, Inspection Operations, Catalog,

Defect types, Quality notifications; QM in procurement for Supplier

Performance, RFID integration and bar coding for new labels, Security and

Roles.

. QM Master Data: Material Master View, Inspection Types, Default values

for inspection types, Master Inspection Characteristics; Inspection

Methods; QM Certificates

. Collaborate with QM, Supply Chain to develop process design (as-is) and

(to-be) for new design

. Develop extensive master data redesign for QM functionality

. Supplier Scorecard: procurement key metrics, and quality management

performance matrix

. Unit testing, acceptance testing, system test, and integration testing.

. Develop comprehensive test plan strategy, test plan execution, and

project plan for test execution.

. Worked with the business to develop business process procedures with

detailed screenshots for material master, batch management,

serialization, master data and test steps.

. Post Deployment and Go-live support

Company: Accenture, Seattle, WA Mar

2006 - Jan 2007

Industry: Automotive & High Tech

Project Description: SAP R/3, CRM 5.0

Role: SAP SD/EDI Consultant

Key Project: PACCAR

Responsibilities/Deliverables: For this automotive manufacture my role and

responsibilities included SAP business blueprint and realization activities

for order-to-cash processes (quote, order, billing, price lists). My role

in the blueprinting phase is to develop design workshops, requirements

gathering, business process designs, configuration rationale and build, and

end-user training for automotive manufacture for the quote-to-cash cycle

including standard EDI transactions and configuration (810, 855, and 856).

. Gather and analyze user requirements, conduct JAD sessions, define

detailed questions for requirements gathering. Defined design documents

including business requirements, process flow definition and modeling,

proposed technical solutions.

. Configuration of quote, contracts and sales order types, item categories,

price lists, schedule line item categories.

. Define system strategy for EDI integration using Gentran and ANSI data

formats for customer, advanced shipping notification, requirements for

Kenworth truck order processing. Developed and presented presentations

EDI strategy.

. Developed functional specifications for all EDI data mapping,

translations, transformation and business rules.

. Develop integrated and functional test scripts for all business scenarios

defined in the detailed design document including the execution steps to

complete integrated test, expected results, and bug fixes.

Company: International Paper, Memphis, TN

Sept 04 - Mar 06

Type of Company: Forest Products & Paper Manufacturer

Industry: Forest Products (paper & pulp)

Project Description: mySAP, CRM ISA 4.0 implementation

Role: Process Liaison SAP SD, MM, CRM

Responsibilities/Deliverables:

SAP business blueprint and realization activities for order-to-cash

including. Order Management design: served as a Key member across 122

designs for order management, materials management, customer relationship

management (sales order processing, ATP, VMI, CI, with variant

configuration).

SAP SD/CRM Design and Configuration for version 1, 2, and 3:

. Collaboration with business users to define requirements, process design,

prototypes, design options, technical design. Used ARIS Process Modeling

tools to define all order-to-cash "to be" designs.

. Worked with business users to define the to-be process design,

alternative design options, technical design, master data and data

conversion and configuration rationale.

. sales orders, quotations, and contracts and configuration of consignment

inventory, trades purchasing, vendor managed inventory, quick turnaround.

. Define checking groups, Define scheduling by sales document type; ATP;

billing and material determination; define blocking reasons for billing,

assign blocking reasons to billing types.

. Develop an define to-be process design for Internet Sales, Mobile Sales,

Campaign Management, and CRM Master Data Strategy.

SAP Lead SD/MM Data Conversion and MDM for Version 2 and 4:

My role in the blueprinting phase is to provide expertise in business

processes as they relate to the development of design documents,

identification of data objects, data values, MDM processes, data

conversions, and master data set-up and cutover activities.

. Master Data Design - Develop data definition of data objects, data

values, MDM processes, data conversions, data collection. SAP Master

Data Setup - SAP Master Data setup to include Customer Master data,

Customer Material Info Record Master Data, BOM, Routing, Work Centers, MM

Views Material Master, Inter-company Purchase Information Records, Bills

Of Material, Routings

. Data Conversions - develop the strategy/approach for data conversion for

SAP SD, MM, FICO modules.

. Identify data quality rules, translations, transformations and routing

for system data quality tools.

. Mapping of source and target systems, including translations,

transformations and custom logic.

. Data Conversion Functional Specification - develop functional

specification for data conversion programs for legacy extract,

transform/translate and load for consignment inventory, trades

purchasing, and vendor managed inventory

. Assess if system design solution meets data standards and all data

objects, data values, data mapping, master data, data collection, data

cleansing and routing meet International Paper data standards.

. Define data conversion approach/strategy, and formal review of functional

specifications for all data conversion programs.

Company: Volt Computer Services Jan 04

- July 04

Industry: High Tech Software Development

Project Description: SAP Program Management

Role: SAP SD/EDI Configuration and Design

Responsibilities/Deliverables: Deliverables include SAP program management

for MSLI, MSN quarterly release. Responsibilities also included production

support for SD/MM interfaces, GBI, ALE/IDOCs, BAPI, and EDI. Also

responsible for defining test plan specifications, test cases, use cases,

gather test data, review test plan and final test plan results before

changes were implemented.

Key Projects & Accomplishments:

. SD/EDI Configuration - order types, item types, output types, copy

control, condition types, partner groups and statuses, Define checking

groups, Define scheduling by sales document type; billing and material

determination; define blocking reasons for billing, assign blocking

reasons to billing types, ALE/IDOC configuration, partner profiles, IDOC

mapping, troubleshooting of IDOCS in invalid statuses, inbox and work

lists.

. Technical Application Support - SD/MM Interfaces - GBI, ALE/IDOCs, BAPI,

EDI

. Interface Error Processing -EDI/IDOCs/Batch Processing/Variant

. Functional Application Support - SD/MM Support

o purchase requisitions, purchase orders, contracts, material masters

o MRP settings, inventory management, inventory audit

o sales orders, deliveries, goods issue, goods receipts, billing

documents, outputs

o accounting documents, and account determination error

. Quarterly Release Testing

o specification review, gather requirements from business users

o develop test plans, test data, test execution & results

o SD Interface Integration - testing interfaces, GBI, EDI, IDOCs, MOVE

. SD Functional Testing - pricing conditions, copy control, puma workflow,

GTS escalations, sapscript invoice output changes, localization JPY,

China, Germany, Sweden, Norway

Education

Carnegie Mellon University, Software Project Management (PMP)

2008

Booz, Allen & Hamilton, Six Sigma, Greenbelt

1999

APICS Certification

1998

Bachelor of Arts in Accounting, University of Washington

1998

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