Medical Manager
Resume:
Sandra J. Hertkorn
No. Highlands, CA 95660
Cell: 916-***-****
Home: 916-***-****
E-mail: *************@*****.***
June12, 2011
Summary Qualifications
Current Status: Program Coordinator Bryan College, HIMC. Associations:
AHIMA, SMGMA, AAPC.
License/Certification(s): Vocational Nurse (inactive), consultant small
business owner - physician's reimbursement. U C Davis Coding Academy
Healthcare Reimbursement Specialist.
Experience: Ten years workers' compensation. Working with physicians,
attorneys in the medical legal system. Sixteen years education - training
medical billers and coders. Curriculum writer, textbook review editor.
Private business owner - consultant, physicians practice management. Twelve
years licensed vocational nurse in acute care, skilled nursing. Two years
United States Army.
Specialty Areas: Medisoft computerized billing. Honorarium - reviewer
textbooks W.B. Saunders, Harcourt and Brace. Proficiency areas. Medical
terminology, anatomy, billing, coding, computerized medical office
software. Compliance ACCET (Accrediting Council for Continuing Education &
Training), Intercoast Colleges Southern California.
Work History
09/2009 to date: Bryan College Gold River Ca. Program coordinator setup
degree program for coding and billing. Provided a variety of training and
educational services as an instructor teaching; medical terminology,
medical records, billing and coding for the computerized medical office.
Developed syllabus. Hire, train support staff. Maintain academic attendance
& grade records. Participate in meetings. Interdepartmental and company.
Employer in process of expanding program to on-line, BA degree program.
Requiring degree and RHIT credentials.
11/2003 - 12/31/2009: TechSkills. Advisor consultant, independent
contractor - school director training medical office practice, Private
postsecondary vocational education. Generate referrals for new medical
billing program. Interface with department staff in admissions, career
services, IT and education providing courseware/training specific to
compliance for coding and billing programs. Policy and procedure writing -
development.
2001 - 2003: Nexus Solutions consultant, independent contractor. Facility
director medical office training programs, featuring Dragon Naturally
Speaking software used in medical & legal offices. Responsible new school
facility setup operations, curriculum, staffing. Community - vocational
counselor agency relationships. Educational compliance.
1997 - 2000: MTI College & C.E.T., Center for Employment Training Elk Grove
Adult Education. Consultant, billing, coding. Write/develop curriculum,
instruct. Medical terminology, Medisoft computerized billing, medical
records, coding ICD-9/CPT, HCPCS, Transcription, HIPAA -Law & Ethics for
clinical practices. Compliance
1996 - 1997: Sacramento Laser Vision. Administrator, coordinate opening new
facility outpatient eye laser surgeries. Licensure compliance, OSHA,
city/county, HIPAA, Medicare, malpractice. Staffing, public relations,
marketing. Medisoft computerized office setup. Medical records, patient
education related to the new laser vision procedures.
Sandra J. Hertkorn
3705 Wrigley Cr.
No. Highlands, CA 95660
Cell: 916-***-****
Hm: 916-***-****
E-mail: *************@*****.***
Continued
1991 - 1995: John L. Branscum M.D., Lisa Merrit M.D. As the Administrator,
during this time period, I setup their office practices, worker's
compensation evaluation services with billing and collections. Dr. Branscum
maintained five offices. Redding, Sacramento, Yuba City, Stockton and
Modesto. My positions required coordination of staffing, computer services,
medical records, liens, settlement negotiations and related aspects of
medical - legal facility operations for attorneys including the Workers'
Compensation Appeal Board. Dr. Branscum retired, Dr. Merrit closed her
practice in 1995.
1989 - 1991: Sutter Oaks Arden, SNF. Director Medical Records. Responsible
for Title #22 day to day proficiencies. Medical records, active & inactive.
Supervised clerical staff - ward clerks. Conversion of manual physician
order system to computerized and EMR's.
1985 - 1989: Moved to Sacramento. Agency work, nurse and/or medical biller.
Sacramento locations. Including physician office setup Fremont Family
Practice - Yuba City, CA.
1980 - 1985: San Francisco State University: Supervisor Front Office
Student Health Clinic. Facility manager. Supervised staff, twenty-five
employees engaged in a triage walk-in service, up to several hundred
patients per day. Special clinics, psychiatry, laboratory, radiology,
women's health, and physical exams. Microfilm services deactivated patient
records.
1977 - 1980: St. Anne's Home for the Aged - SNF. Medical Records Custodian.
Promoted to Office Manager. Insurance billing & coding, Medi-Cal, Medicare.
Social Security authorizations forms/paperwork for the elderly. Banking and
bookkeeping duties & responsibilities.
1967 - 1977: Licensed Vocational Nurse. St. Luke's and Letterman Hospital
Presidio, San Francisco. New Mexico State Psychiatric Facility. During this
time period as a nurse, I performed duties in all aspects of acute care
hospital, medical - surgical departments with emphasis on oncology -
chemotherapy.
Other: Volunteer - Children's Receiving Home Sacramento, Francis House,
Serna Village No. Highlands, CA.
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