Human Resources Manager

ILEANA MERAZ

*** ****** ******

San Francisco, CA 94112

925-***-**** (Daytime/Evening)

Email: abhcx2@r.postjobfree.com

**/** - **/** ******* Clk.: Job Bidding Team/Human Resources - PG&E

Concord, CA

(Contractor hired through Allsource)

Provide Job Bidding support working in liaison with PG&E Human Resource

Representatives.

Review, search, open, post and code employment requisitions on the Taleo

Database.

Expedite employee job bidding correspondence including job awards, email

offer letters and correspondence, update and utilize the applicant tracking

system.

Data entry and printing of job status and profiles utilizing the Taleo

Applicant Tracking Database.

Review job bidding personnel files, take action and/or assign to

appropriate HR Representative.

Project management, problem solving skills and customer service.

Review and file D.O.T. (Mandatory Employee Drug & Alcohol Testing) results

forms working in conjunction with the D.O.T. Manager. Understand process

and maintain confidentiality.

Professional and organizational skills utilized in order to multi-task

across teams and ad-hoc projects.

Knowledge of Microsoft Suite including Outlook, Calendar, Address Book,

Word, PowerPoint and Excel.

Experience providing high volume coordination in a fast paced demanding

environment.

2/98 - 5/09 Sr. Analyst (Promotion): Operations Sales Process/Project

Mgmt. Professional(Communications, Media & Electronics & High

Tech. - Accenture, San Francisco, CA.

Portfolios supported included: a) West C&HT.; b) West M&E and EHT West; c)

Canada.

Work independently or as part of a team reporting to the Operating Unit and

Global Operation Teams.

Manage the flow of information through the SAP Opportunity Management

Checkpoints including supporting preparation, conduct and follow-up

required for the Opportunity and Commitment New Business Meetings at the

Portfolio level.

Oversee and maintain client and opportunity information on the SAP

Opportunity Management System.

Liase with the Quality Department to ensure quality activities are being

carried out correctly at client level.

Coordinate the engagement/project set-up process for each Portfolio through

to commencement of the delivery phase partnering with the Finance

organization.

Generate weekly reports from the SAP OM Business Warehouse and update as

needed.

Took initiative in creating SAP OM Technical Issues Templates, trouble

reporting process, an Access database and reports utilized to

track/manage/build a business case assuring SAP OM issues resolution

Managed above created database on Access to document SAP Opportunity

Management Issues/technical troubleshooting, analysis of data and

determined corrective actions or delegate.

Coordinated and participated in SAP OM Implementation conference calls and

recognized for expediting

Firm-wide rollout.

. Train/educate executives/other Operations Support personnel

on technical tools/processes/recommendations for process

improvements as required.

. Acts as liaison to Chief of Staff, Portfolio Lead and SEs on

project updates and compliance, financials, etc.

. International and U.S. travel required (including client

sites, executive meetings, retreats, Accenture offices)

8/96 - 2/98 Sr. Executive Assistant/Analyst - Andersen Consulting, San

Ramon, CA.

. Administrative support to one Sr. Manager, two HR Mgrs., one

Recruiting Manager, and three Partners.

. International/Domestic travel arrangements.

. Electronic mail and database research using Lotus Notes.

. Coordinate, participate and assist in various AC Meetings

including the AC 1997 December Partner Meeting, IMM Meeting,

CCS LoB Meeting, ACORN Recruiting Events, HR Minneapolis Mall

of America Scavenger Hunt, Firm Retreats and Team Building

Events.

. Prepare advanced graphics and other complex documents (i.e.,

spreadsheets, tables, presentations)

. Type, edit and distribute monthly conference call minutes.

. Type Annual Reviews and Performance Reviews on the Career Map

Writer (CMAP) database.

. Assist visiting US and International clients, Managing

Partners and AC staff as needed.

. Created Executive and College Recruiting Database and

maintain it using Access 7.0.

Miscellaneous report generation and data entry in Excel

and Access.

Miscellaneous executive assistant duties including

composition of letters using Microsoft Word.

. Coordinate external interview scheduling for high level

executive and college recruiting.

. Recognized for taking on Lead EA responsibilities in addition

to my EA responsibilities for five months during the absence

of an EA Lead in the San Ramon office.

ILEANA MERAZ

10/95 - 5/96 Human Resources/Tech Asst. II: Industrial Relations -

PG&E, Walnut Creek, CA.

(Contractor hired through Volt Technical Services)

1. Manage/modify Human Resources - Industrial Relations Access

database and generate reports.

2. Receive incoming job requests, determine mode and enter data

into the Job Bidding Access database.

3. Prepare advanced graphics and other complex documents (i.e.,

spreadsheets, tables, presentations).

4. Determined status of employees employment rights within the

job bidding system.

5. Determined employee qualifications for applying positions.

6. Typed letters to Union Representatives notifying them of

employee status per letter agreement/contract.

7. Submit written notification on employee job bidding and job

award status.

8. Communicate with local supervisors and Human Resources

Departments regarding job status.

9. Maintain PG&E employee job bidding database (ACCESS) and

filing system.

8/94 - 1/95 Sr. Assistant (Promotion) - Substation Engineering Design -

PG&E, San Francisco, CA. (Severance)

. Secretary to the Managing Consulting Engineer of Substation

Engineering & Design Unit.

. Worked in conjunction with "Directions" teen clerical

staffing agency in hiring/supervising teen temporary hires.

Keep teens off of the street and develop work skills program.

. Participated in Continuous Improvement/Employee Involvement

Team.

. General administrative, travel and technical support to the

department's Leadership and staff.

. Follow-up's for Managing Consulting Engineer and Sr.

Electrical Consulting Engineers using the Primetime Database

System.

. Timecard review, data entry and payroll

preparation/submission for 30 union draftsmen.

. Time Reporting Management including OSLE, Payroll Time

Records and payroll inquiries using the On-Line Payroll

System. (TP), type and distribute Payroll Change Tags noting

code, rate and title changes as well as transfers/promotions.

. Manpower and Cost Report analysis and generation.

. Office Manager Responsibilities including maintenance of the

Engineering High Tech. Output room.

. Provide technical/help desk support specializing in the

Automated Materials Program database (AMP2SQL).

. Proof all incoming /outgoing correspondence for discrepancies

and/or action.

. Schedule/coordinate/attend/ departmental meetings, activities

and field events/trainings. Take minutes and distribute as

appropriate.

. Typesetter and Editor's Assistant of the GETS-ZETTE Gas &

Electric Technical Services newsletter.

. Work on special assignments/projects as needed (i.e.

Affirmative Action, United Way, and facilities mtce.).

. Miscellaneous duties included: Individual Performance

Management (IPM's), United Way, Desk Manuals, Survey Guided

Development Program, etc.

1/93 - 8/94 Admv. Asst. Typist (Rotation) - Transmission System Mtce. &

Constr. Support - PG&E, San Francisco, CA.

. (See 4/92 - 7/92)

7/92 - 1/93 Secretary B (Rotation) Gas & Electric Transmission - PG&E, San

Francisco, CA.

. (See 5/91 - 12/91)

4/92 - 7/92 Admv. Asst. Typist (Rotation) - Tramission System Mtce. &

Construction Support - PG&E, San Francisco, CA.

. Time records management and payroll.

. Supervise administrative staff in the TSM&C Department.

. Reimbursement/credit card/invoice processing on the Financial

Invoice System.

. Maintain equipment inventory database using Access.

. Update organizational charts on PowerPoint.

. Ideas in Action Coordinator.

. Miscellaneous report generation and data entry in Excel and

Access.

. Miscellaneous secretarial duties including composition of

letters using Microsoft Word.

12/91 - 4/92 Administrative Assistant - Substation Engineering & Design

- PG&E, San Francisco, CA.

(See 9/89 - 5/91)

ILEANA MERAZ

5/91 - 12/91 Secretary B (Rotation) - Gas & Electric Transmission -

PG&E, San Francisco, CA.

. Secretary to the G&E Transmission Department Manager.

. Time records management and payroll.

. Clerical workload studies and creation of clerical job

assignments when necessary.

. Request/interview agency hires for short/long term

assignments within G&E Transmission.

. Distribute, oversee and delegate work to clerical support

personnel when necessary.

. Develop cross-training, desk manuals and coordinate relief

assignments for the clerical support staff.

. Lead secretary overseeing clerical support staff in G&E

Transmission Department.

. Coordinator of Merit Plan, United Way, GETS-ZETTE Newsletter,

Building, Telephone, Standard Practice and Ideas in Action.

. Knowledge of Microsoft Suite including Calendar, Address

Book, Word, PowerPoint and Excel.

9/89 - 5/91 Administrative Assistant (Promotion) - Substation Engineering &

Design - PG&E, San Francisco, CA.

. Secretary to the Managing Consulting Engineer of Substation

Engineering & Design.

. Supervise administrative staff including discussions of

performance.

. Clerical workload studies and creation of clerical job

assignments when necessary.

. Request/interview agency hires for short/long term

assignments within unit.

. Develop cross-training, desk manuals and coordinate relief

assignments for Substation Engineering clerical agency

support staff.

. Time records management and payroll.

. Review all incoming/outgoing correspondence for discrepancies

and/or action/distribution.

. Coordinate final production and typesetting of the GETS-ZETTE

newsletter using PageMaker software.

. Miscellaneous secretarial duties including composition of

documents using Excel and Word.

9/85 - 9/89 Human Resources Assistant (Promotion) - Dsbn./Operations Human

Resources - PG&E, San Francisco, CA

. Provide Human Resources support to one Executive Hire HR

Representative and one College Recruiting Representative.

Data entry and report generation of the Human Resources

Department Merit Plan and budget.

. Batched and processed 785 Individual Performance Mgmt.

(IPM's) during the 1988/1989 reporting period.

. Coordinated and commended for improving the in-plant

interview process. Recognized for the coordination of 74

interviews for the 1988/1989 reporting period which included

travel/hotel.

. Expedite new hire relocations.

. Coordinated drug and alcohol testing of college applicants

sending out testing kits, receiving results, communicating

and logging results to assure compliance.

. Coordinated/attended field trips and special events with the

College Recruiter and Interns.

. Data entry and reporting of the Distribution Merit Plan and

budget.

. Expedited offers of employment for college graduates

including travel arrangements and hotel accommodations.

. Greet and develop relationships with College Interns often

using Spanish language for Hispanic interns.

. Human Resources functions included review of resumes matching

candidates to jobs and prospecting.

. Managed employment applicant tracking entering data and

generating reports using the "Greentree" Applicant Tracking

System/Database. Recognized for entering 552 college hire

applicants into the database for the 1988/1989 reporting

period in addition to generating status letters to each one

individually.

. Management of the Gas and Electric Engineering Summer

Technical Intern Program.

. Prepare files and distribute candidate paperwork to

Department and Regional Leads and Recruiters for

review/assessment.

. Record and process all hotel and medical bills which pertain

to College Relations.

. Recorder and main coordinator for the Job Posting System.

. Request and distribute candidate lists for monthly-paid

positions, complete searches and reports, open and close jobs

using the Model 204 Mainframe System.

. System Operator for the Bulletin Board Network System.

. Track and keep files of all Gas and Electric Engineer I's and

Trainees.

. Work on special assignments/projects as assigned (i.e.

Affirmative Action, EEO, United Way, facilities mtce.).

ILEANA MERAZ

9/84 - 9/85 General Clerk (Promotion) - Distribution Human Resources -

PG&E, San Francisco, CA

. Report directly to Manager, Distribution Human Resources and

provide administrative assistance to Human Resources

Representatives as needed.

. Enter data into Condor database for Description of

Qualifications and Performance Review (DQ/PR) reports issued

to managers and human resource representatives.

. Produce reports, graphs and bar charts on SuperCalc for

Distribution Human Resources (i.e., Manpower Report, Merit

Plan, Reassignment Pool, etc.).

. Responsible for processing of Tuition Refunds for

Distribution employees.

. Additional: Setup intra-company interviews, typing,

answering telephones, filing, Xeroxing, etc.

6/83 - 9/84 Sr. Clerk I/Chief Clerk - Engineering - Bechtel Power

Corporation, San Francisco, CA.

. Responsible for maintaining manpower report for seven (7)

engineering disciplines on the DuPont Project.

. Input drawings in to the IBM 34 computer/drawings database.

. Office management responsibilities included but not limited

to:

o Assist Facilities Space Coordinator in reviewing floor

plans, working directly with NorCal movers, scheduling,

preparing and finalizing office renovations.

o Coordinate engineer drawing management and processing

working with Document Control, storing in microfiche and

meeting with engineers/design draftsmen.

o Operator, user and maintenance of Sepia/Blueprint

Machines.

o Prepare and type memos/letters as needed. Distribute

incoming/outgoing mail.

o Process, manage and distribute department payroll and

timecards.

o Provide administrative support to Nuclear, Mechanical,

Project Design and Chemical Engineering.

EDUCATION

. High School Diploma: St. Paul's High School, 1981

CERTIFIED CONTINUED EDUCATION/BUSINESS MANAGEMENT TRAINING

Active Listening, Accenture Dunn & Bradstreet MindLeaders Cert.-Bus. Mgmt.

Certificate: Mgmt. skills Fundamentals: Mgmt. Skills

for Secretaries & Admin. Intro- Ready! Set! Manage!

Assistants

Characteristics of a Ethics & Compliance, Personal Responsibility,

Successful Employee, PG&E Accenture Accenture

Concise Business Harassment, Accenture ProAssisting Online

Writing/Writing Skills, PG&E Training, Assistants for

Professional Success

Core Tracking, PG&E Individual Performance Professionalism in the

Management (IPM) Processing, Office, PG&E

PG&E

Data Privacy, Accenture Lead Clerk Training, PG&E Proofreading, PG&E

Diversity Awareness, PG&E MindLeaders Time Management, PG&E

Certificate-Business

Management Fundamentals:

Management in Perspective

Dunn & Bradstreet MindLeaders World Financial Group-Aegon

Certificate: Developing Certificate-Management N.V., Financial & Life

Managerial Skills Fundamentals: Functions of Planning

Front-Line Mgmt.

CERTIFIED CONTINUED EDUCATION/TECHNICAL TRAINING

MS Office-Microsoft Online MS Project 2002: Pagemaker 4.0:

Training: Getting up to MindLeaders Cert.: Getting Beginning/Intermediate, PG&E

Speed with the 2007 System Started w/ Project 2002

MS Office System 2007: MS Word: SAP CRM: Sales-Oppty.,

Security 1 & 2 Beginning/Intermediate, Mgmt. for OSPs, Accenture

PG&E

MS Access: MS Windows 2000, PG&E SAP CRM: Software Cap.

Beginning/Intermediate, PG&E Maturity, Accenture

MS Excel 2007: Learn.com, Financial Information SAP CRM: Offering of SAP

MindLeaders, Certificates System (FIS), PG&E: Sales-Oppty. Mgmt. for OSPs,

of Mastery Student and Trainer Accenture

MS Excel, Greentree Applicant SAP CRM: Oppty. Mgmt./Order

Beginning/Intermediate, PG&E Tracking System, PG&E to Cash, Accenture

MS PowerPoint 2007-Microsoft Lotus Notes, PG&E Sys. Admin. Fundamental,

OnlineTraining: PowerPoint Accenture 2007

2007

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