ILEANA MERAZ
San Francisco, CA 94112
925-***-**** (Daytime/Evening)
Email: *******@*******.***
**/** - **/** ******* Clk.: Job Bidding Team/Human Resources - PG&E
Concord, CA
(Contractor hired through Allsource)
Provide Job Bidding support working in liaison with PG&E Human Resource
Representatives.
Review, search, open, post and code employment requisitions on the Taleo
Database.
Expedite employee job bidding correspondence including job awards, email
offer letters and correspondence, update and utilize the applicant tracking
system.
Data entry and printing of job status and profiles utilizing the Taleo
Applicant Tracking Database.
Review job bidding personnel files, take action and/or assign to
appropriate HR Representative.
Project management, problem solving skills and customer service.
Review and file D.O.T. (Mandatory Employee Drug & Alcohol Testing) results
forms working in conjunction with the D.O.T. Manager. Understand process
and maintain confidentiality.
Professional and organizational skills utilized in order to multi-task
across teams and ad-hoc projects.
Knowledge of Microsoft Suite including Outlook, Calendar, Address Book,
Word, PowerPoint and Excel.
Experience providing high volume coordination in a fast paced demanding
environment.
2/98 - 5/09 Sr. Analyst (Promotion): Operations Sales Process/Project
Mgmt. Professional(Communications, Media & Electronics & High
Tech. - Accenture, San Francisco, CA.
Portfolios supported included: a) West C&HT.; b) West M&E and EHT West; c)
Canada.
Work independently or as part of a team reporting to the Operating Unit and
Global Operation Teams.
Manage the flow of information through the SAP Opportunity Management
Checkpoints including supporting preparation, conduct and follow-up
required for the Opportunity and Commitment New Business Meetings at the
Portfolio level.
Oversee and maintain client and opportunity information on the SAP
Opportunity Management System.
Liase with the Quality Department to ensure quality activities are being
carried out correctly at client level.
Coordinate the engagement/project set-up process for each Portfolio through
to commencement of the delivery phase partnering with the Finance
organization.
Generate weekly reports from the SAP OM Business Warehouse and update as
needed.
Took initiative in creating SAP OM Technical Issues Templates, trouble
reporting process, an Access database and reports utilized to
track/manage/build a business case assuring SAP OM issues resolution
Managed above created database on Access to document SAP Opportunity
Management Issues/technical troubleshooting, analysis of data and
determined corrective actions or delegate.
Coordinated and participated in SAP OM Implementation conference calls and
recognized for expediting
Firm-wide rollout.
. Train/educate executives/other Operations Support personnel
on technical tools/processes/recommendations for process
improvements as required.
. Acts as liaison to Chief of Staff, Portfolio Lead and SEs on
project updates and compliance, financials, etc.
. International and U.S. travel required (including client
sites, executive meetings, retreats, Accenture offices)
8/96 - 2/98 Sr. Executive Assistant/Analyst - Andersen Consulting, San
Ramon, CA.
. Administrative support to one Sr. Manager, two HR Mgrs., one
Recruiting Manager, and three Partners.
. International/Domestic travel arrangements.
. Electronic mail and database research using Lotus Notes.
. Coordinate, participate and assist in various AC Meetings
including the AC 1997 December Partner Meeting, IMM Meeting,
CCS LoB Meeting, ACORN Recruiting Events, HR Minneapolis Mall
of America Scavenger Hunt, Firm Retreats and Team Building
Events.
. Prepare advanced graphics and other complex documents (i.e.,
spreadsheets, tables, presentations)
. Type, edit and distribute monthly conference call minutes.
. Type Annual Reviews and Performance Reviews on the Career Map
Writer (CMAP) database.
. Assist visiting US and International clients, Managing
Partners and AC staff as needed.
. Created Executive and College Recruiting Database and
maintain it using Access 7.0.
Miscellaneous report generation and data entry in Excel
and Access.
Miscellaneous executive assistant duties including
composition of letters using Microsoft Word.
. Coordinate external interview scheduling for high level
executive and college recruiting.
. Recognized for taking on Lead EA responsibilities in addition
to my EA responsibilities for five months during the absence
of an EA Lead in the San Ramon office.
ILEANA MERAZ
10/95 - 5/96 Human Resources/Tech Asst. II: Industrial Relations -
PG&E, Walnut Creek, CA.
(Contractor hired through Volt Technical Services)
1. Manage/modify Human Resources - Industrial Relations Access
database and generate reports.
2. Receive incoming job requests, determine mode and enter data
into the Job Bidding Access database.
3. Prepare advanced graphics and other complex documents (i.e.,
spreadsheets, tables, presentations).
4. Determined status of employees employment rights within the
job bidding system.
5. Determined employee qualifications for applying positions.
6. Typed letters to Union Representatives notifying them of
employee status per letter agreement/contract.
7. Submit written notification on employee job bidding and job
award status.
8. Communicate with local supervisors and Human Resources
Departments regarding job status.
9. Maintain PG&E employee job bidding database (ACCESS) and
filing system.
8/94 - 1/95 Sr. Assistant (Promotion) - Substation Engineering Design -
PG&E, San Francisco, CA. (Severance)
. Secretary to the Managing Consulting Engineer of Substation
Engineering & Design Unit.
. Worked in conjunction with "Directions" teen clerical
staffing agency in hiring/supervising teen temporary hires.
Keep teens off of the street and develop work skills program.
. Participated in Continuous Improvement/Employee Involvement
Team.
. General administrative, travel and technical support to the
department's Leadership and staff.
. Follow-up's for Managing Consulting Engineer and Sr.
Electrical Consulting Engineers using the Primetime Database
System.
. Timecard review, data entry and payroll
preparation/submission for 30 union draftsmen.
. Time Reporting Management including OSLE, Payroll Time
Records and payroll inquiries using the On-Line Payroll
System. (TP), type and distribute Payroll Change Tags noting
code, rate and title changes as well as transfers/promotions.
. Manpower and Cost Report analysis and generation.
. Office Manager Responsibilities including maintenance of the
Engineering High Tech. Output room.
. Provide technical/help desk support specializing in the
Automated Materials Program database (AMP2SQL).
. Proof all incoming /outgoing correspondence for discrepancies
and/or action.
. Schedule/coordinate/attend/ departmental meetings, activities
and field events/trainings. Take minutes and distribute as
appropriate.
. Typesetter and Editor's Assistant of the GETS-ZETTE Gas &
Electric Technical Services newsletter.
. Work on special assignments/projects as needed (i.e.
Affirmative Action, United Way, and facilities mtce.).
. Miscellaneous duties included: Individual Performance
Management (IPM's), United Way, Desk Manuals, Survey Guided
Development Program, etc.
1/93 - 8/94 Admv. Asst. Typist (Rotation) - Transmission System Mtce. &
Constr. Support - PG&E, San Francisco, CA.
. (See 4/92 - 7/92)
7/92 - 1/93 Secretary B (Rotation) Gas & Electric Transmission - PG&E, San
Francisco, CA.
. (See 5/91 - 12/91)
4/92 - 7/92 Admv. Asst. Typist (Rotation) - Tramission System Mtce. &
Construction Support - PG&E, San Francisco, CA.
. Time records management and payroll.
. Supervise administrative staff in the TSM&C Department.
. Reimbursement/credit card/invoice processing on the Financial
Invoice System.
. Maintain equipment inventory database using Access.
. Update organizational charts on PowerPoint.
. Ideas in Action Coordinator.
. Miscellaneous report generation and data entry in Excel and
Access.
. Miscellaneous secretarial duties including composition of
letters using Microsoft Word.
12/91 - 4/92 Administrative Assistant - Substation Engineering & Design
- PG&E, San Francisco, CA.
(See 9/89 - 5/91)
ILEANA MERAZ
5/91 - 12/91 Secretary B (Rotation) - Gas & Electric Transmission -
PG&E, San Francisco, CA.
. Secretary to the G&E Transmission Department Manager.
. Time records management and payroll.
. Clerical workload studies and creation of clerical job
assignments when necessary.
. Request/interview agency hires for short/long term
assignments within G&E Transmission.
. Distribute, oversee and delegate work to clerical support
personnel when necessary.
. Develop cross-training, desk manuals and coordinate relief
assignments for the clerical support staff.
. Lead secretary overseeing clerical support staff in G&E
Transmission Department.
. Coordinator of Merit Plan, United Way, GETS-ZETTE Newsletter,
Building, Telephone, Standard Practice and Ideas in Action.
. Knowledge of Microsoft Suite including Calendar, Address
Book, Word, PowerPoint and Excel.
9/89 - 5/91 Administrative Assistant (Promotion) - Substation Engineering &
Design - PG&E, San Francisco, CA.
. Secretary to the Managing Consulting Engineer of Substation
Engineering & Design.
. Supervise administrative staff including discussions of
performance.
. Clerical workload studies and creation of clerical job
assignments when necessary.
. Request/interview agency hires for short/long term
assignments within unit.
. Develop cross-training, desk manuals and coordinate relief
assignments for Substation Engineering clerical agency
support staff.
. Time records management and payroll.
. Review all incoming/outgoing correspondence for discrepancies
and/or action/distribution.
. Coordinate final production and typesetting of the GETS-ZETTE
newsletter using PageMaker software.
. Miscellaneous secretarial duties including composition of
documents using Excel and Word.
9/85 - 9/89 Human Resources Assistant (Promotion) - Dsbn./Operations Human
Resources - PG&E, San Francisco, CA
. Provide Human Resources support to one Executive Hire HR
Representative and one College Recruiting Representative.
Data entry and report generation of the Human Resources
Department Merit Plan and budget.
. Batched and processed 785 Individual Performance Mgmt.
(IPM's) during the 1988/1989 reporting period.
. Coordinated and commended for improving the in-plant
interview process. Recognized for the coordination of 74
interviews for the 1988/1989 reporting period which included
travel/hotel.
. Expedite new hire relocations.
. Coordinated drug and alcohol testing of college applicants
sending out testing kits, receiving results, communicating
and logging results to assure compliance.
. Coordinated/attended field trips and special events with the
College Recruiter and Interns.
. Data entry and reporting of the Distribution Merit Plan and
budget.
. Expedited offers of employment for college graduates
including travel arrangements and hotel accommodations.
. Greet and develop relationships with College Interns often
using Spanish language for Hispanic interns.
. Human Resources functions included review of resumes matching
candidates to jobs and prospecting.
. Managed employment applicant tracking entering data and
generating reports using the "Greentree" Applicant Tracking
System/Database. Recognized for entering 552 college hire
applicants into the database for the 1988/1989 reporting
period in addition to generating status letters to each one
individually.
. Management of the Gas and Electric Engineering Summer
Technical Intern Program.
. Prepare files and distribute candidate paperwork to
Department and Regional Leads and Recruiters for
review/assessment.
. Record and process all hotel and medical bills which pertain
to College Relations.
. Recorder and main coordinator for the Job Posting System.
. Request and distribute candidate lists for monthly-paid
positions, complete searches and reports, open and close jobs
using the Model 204 Mainframe System.
. System Operator for the Bulletin Board Network System.
. Track and keep files of all Gas and Electric Engineer I's and
Trainees.
. Work on special assignments/projects as assigned (i.e.
Affirmative Action, EEO, United Way, facilities mtce.).
ILEANA MERAZ
9/84 - 9/85 General Clerk (Promotion) - Distribution Human Resources -
PG&E, San Francisco, CA
. Report directly to Manager, Distribution Human Resources and
provide administrative assistance to Human Resources
Representatives as needed.
. Enter data into Condor database for Description of
Qualifications and Performance Review (DQ/PR) reports issued
to managers and human resource representatives.
. Produce reports, graphs and bar charts on SuperCalc for
Distribution Human Resources (i.e., Manpower Report, Merit
Plan, Reassignment Pool, etc.).
. Responsible for processing of Tuition Refunds for
Distribution employees.
. Additional: Setup intra-company interviews, typing,
answering telephones, filing, Xeroxing, etc.
6/83 - 9/84 Sr. Clerk I/Chief Clerk - Engineering - Bechtel Power
Corporation, San Francisco, CA.
. Responsible for maintaining manpower report for seven (7)
engineering disciplines on the DuPont Project.
. Input drawings in to the IBM 34 computer/drawings database.
. Office management responsibilities included but not limited
to:
o Assist Facilities Space Coordinator in reviewing floor
plans, working directly with NorCal movers, scheduling,
preparing and finalizing office renovations.
o Coordinate engineer drawing management and processing
working with Document Control, storing in microfiche and
meeting with engineers/design draftsmen.
o Operator, user and maintenance of Sepia/Blueprint
Machines.
o Prepare and type memos/letters as needed. Distribute
incoming/outgoing mail.
o Process, manage and distribute department payroll and
timecards.
o Provide administrative support to Nuclear, Mechanical,
Project Design and Chemical Engineering.
EDUCATION
. High School Diploma: St. Paul's High School, 1981
CERTIFIED CONTINUED EDUCATION/BUSINESS MANAGEMENT TRAINING
Active Listening, Accenture Dunn & Bradstreet MindLeaders Cert.-Bus. Mgmt.
Certificate: Mgmt. skills Fundamentals: Mgmt. Skills
for Secretaries & Admin. Intro- Ready! Set! Manage!
Assistants
Characteristics of a Ethics & Compliance, Personal Responsibility,
Successful Employee, PG&E Accenture Accenture
Concise Business Harassment, Accenture ProAssisting Online
Writing/Writing Skills, PG&E Training, Assistants for
Professional Success
Core Tracking, PG&E Individual Performance Professionalism in the
Management (IPM) Processing, Office, PG&E
PG&E
Data Privacy, Accenture Lead Clerk Training, PG&E Proofreading, PG&E
Diversity Awareness, PG&E MindLeaders Time Management, PG&E
Certificate-Business
Management Fundamentals:
Management in Perspective
Dunn & Bradstreet MindLeaders World Financial Group-Aegon
Certificate: Developing Certificate-Management N.V., Financial & Life
Managerial Skills Fundamentals: Functions of Planning
Front-Line Mgmt.
CERTIFIED CONTINUED EDUCATION/TECHNICAL TRAINING
MS Office-Microsoft Online MS Project 2002: Pagemaker 4.0:
Training: Getting up to MindLeaders Cert.: Getting Beginning/Intermediate, PG&E
Speed with the 2007 System Started w/ Project 2002
MS Office System 2007: MS Word: SAP CRM: Sales-Oppty.,
Security 1 & 2 Beginning/Intermediate, Mgmt. for OSPs, Accenture
PG&E
MS Access: MS Windows 2000, PG&E SAP CRM: Software Cap.
Beginning/Intermediate, PG&E Maturity, Accenture
MS Excel 2007: Learn.com, Financial Information SAP CRM: Offering of SAP
MindLeaders, Certificates System (FIS), PG&E: Sales-Oppty. Mgmt. for OSPs,
of Mastery Student and Trainer Accenture
MS Excel, Greentree Applicant SAP CRM: Oppty. Mgmt./Order
Beginning/Intermediate, PG&E Tracking System, PG&E to Cash, Accenture
MS PowerPoint 2007-Microsoft Lotus Notes, PG&E Sys. Admin. Fundamental,
OnlineTraining: PowerPoint Accenture 2007
2007