Customer Service Representative

Kara Olivares Objectives: To hold a position with an outstanding company

that I can use my experience and skills for the betterment of the company.

Experience: AMI Metals, Inc. St. Charles, Mo.

Contract Assistant 03/07- Current

Daily duties:

?Entering orders

?Assisting customer via email, fax, or phone

?Keeping accurate files

?Running weekly reports to keep updated on the status of open

orders

?Interacting with other facilities to request material

Maverick Landscaping O'Fallon, Mo.

Office Manager 05-03-10/04

Daily duties:

?Scheduling appointments

?Calculated payroll

?Customer Service

?Ordered inventory and supplies

?Coordinated job sites

?Composed proposals

?Arranged marketing and advertising

Mercy Medical Group Town and Country, Mo.

Customer Service Representative/ 02/02-05/03

Refund Associate

Daily duties:

?Heavy phone interaction

?Researched payments and processed credits

?Reports ran daily vs. patient accounts

Arch Communications Creve Coeur, Mo.

Customer Service Representative 03/97-01/02

?Received inbound calls from customers and clients

?Filing, email usage, used UPS and FEDEX shipping systems

?Conducted inventory counts monthly

?Filled clients order

Little Caesers St. Charles, Mo.

Store Manager 03/95-03/97

. Crew training

. Bank deposits

. Inventory control

. Accounting/Payroll

. Greatest Customer Appreciation Days

. Promotional Turns off the Charts

. Cleaned the store and ran a tight ship

References available upon request

Education:Maryville University 2000-2001 General Education

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