Customer Service High School
Resume:
Stephanie Collins
Charlotte NC, 28227
**********@*********.***.***
Experience:
Western Carolina University Writing Center August 2007-
May 2010
. I worked tutoring undergraduates by editing their term/thesis papers. My
skills for this job included my ability to be able to handle multiple
concurrent projects on a tight schedule, and work simultaneously with
students and professors. I was expected to work independently and assume
higher levels of responsibility over time that included working with new
undergraduate tutors. I demonstrated a willingness to be an effective
team player, including the flexibility to handle necessary administrative
and logistical tasks. This job allowed me to build effective working
relationships with clients and colleagues by developing excellent
interpersonal and communication skills.
Western Carolina University Writing Center Receptionist/Representative
May 2008-May
2010
. This job required knowledge of office functions and related computer
skills using Microsoft Office word. The main focus of this job was
balancing appointments, customer service, and office duties that
included the filing of personal/legal documents. Transcription work
was another accentual part of this job. The proven skills that I
demonstrated in this job were the ability to manage my time, perform
effective communication, and the ability to multi-task.
Western Carolina University Faculty Center Office Assistant January
2009-August 2009
. As an Office Assistant I helped answer phones, make copies, file
documents, and work in Microsoft excel to update faculty databases.
One major responsibility was being an editor for the Faculty
Technology Catalogue issued in the Faculty Center. This job required a
full knowledge and ability to work in Microsoft Office Word, Excel,
PowerPoint, Publisher, and the internet. These skills helped me to
work with Senior Colleagues who allowed me to work on the editing
project of the Faculty Technology Catalogue.
Education:
David W. Butler High School August 2002-
June 2006
. High School Diploma
Western Carolina University August 2006-
May 2010
. Bachelor Degree: English & Professional Writing
Wingate College September 2010 - present
. Continuing Studies in the Biology and Chemistry fields.
Areas of Expertise:
. Editing
. Proofreading
. Creative Writing
. Professional Writing
. Transcription
. Microsoft Office Word, PowerPoint, Excel
. Microsoft Outlook
. Customer Service Experience
. Office managing/ Organizational skills
. Standard Math skills
Contact Information: Home: 704-***-**** Cellular: 704-***-****
References:
Barbara Hardie
Former Director of the Western Carolina University Writing Center
********@*****.***
Annette Parris
Lead Office Manager Western Carolina Coulter Faculty Center
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