Administrative Assistant Executive

CYNTHIA CALDWELL

***** ********* ****. #**** ( Austin, TX 78753 512-***-**** (

*******.**********@*****.***

Executive Assistant/Human Resources Specialist

Expert experience as an Executive Assistant with strong interpersonal and

organizational skills with a keen ability to multitask a variety of

challenges and responsibilities.

Experience

Texas Department of Agriculture 2001 to Present

Executive Assistant

Skilled Executive Assistant that implemented and maintained excellence in

transcription, bookkeeping, project organization, training of staff, and MS

office and ability to learn fast and implement contribute to profitability

that resulted in:

. Coordinate daily schedules and travel arrangement and prepare travel

authorizations and travel vouchers

. Develop, organize and maintain filing systems for correspondence,

contracts and applications as directed.

. Prepare Record Retention Records Program.

. Prepare an internal budget within the department

. Handle incoming and outgoing correspondence by mail, fax and courier

services and distribute to the staff. Accurately enter data and

maintain the database system for the division program.

. Take minutes at meetings, type & proofread correspondence, meeting

minutes, reports, contracts, publications and other documentation.

. Interpret rules, regulations, policies and procedures for daily

operations and assist in providing verbal and written interpretation

of policies and procedures concerning agency programs to the public.

. Greet, assist and direct customers to the appropriate staff

. Answer telephone calls and take messages, or direct telephone

inquiries to the appropriate staff.

. Cross-train in other areas.

. Assist all division staff to accomplish goals also train

administrative support staff.

Janus Mutual Funds 1999 to 2001

Administrative Assistant

. Involvement and implementation of planning of new office procedures,

processes, and policies.

. Handled calls and promptly forwards them to appropriate person among

85 employees.

. Responsible for scheduling meetings for all employees; escorts

visitors to staff members' offices, along with provides hospitality

service arrangements as requested by staff.

. Compose and distribute inter-departmental memorandums (e-mail,

documentary and voice) ensuring timely delivery and receipt of

important information while at the time maintaining confidentiality.

. Prepares and assembles media kits for marketing and public relations

departments.

. Established and maintains electronic records management system for all

incoming and outgoing correspondence.

. Organize, sort and assign mail distribution for all the employees.

Travis County Community Justice Center State Jail 1992-1999

Human Resource Specialist

. Duties were to maintain records of insurance coverage, benefit and

pension plans. Sec. 125 plans and 401 k Disability, Open enrollment

insurance & billing.

. OHSA Record keeping and personnel transactions, Cobra Administration.

Conduct interview for new hires and well as exit interviews.

. Prepared Affirmative Action Reports, FLSA Reports/audits and have

through knowledge of (ADA) and (FMLA) policies and procedures.

. Greeted, assisted and directed customers that visited the facility.

. Answered telephone calls and took messages, or directed telephone

inquiries to the appropriate staff.

. Trained managers and department heads on policies and procedures.

. Supervised (7) staff members.

Secretary of State/Austin, Texas 1974-1991

Legal Assistant/Document Examiner

. Examine, evaluate and process corporate statutory documents.

. Approve, process and file legal documents and statutory procedures

. Review documents for compliance with statutory filing requirements

applying administrative rules and procedures as set forth by the State of

Texas

. Prepare written correspondence to general public and attorneys regarding

document submission for filing and advises on necessary procedures

required for approval

. Developed and implemented Telephone Information Service within the

Corporation Section, which furnished information to the public regarding

statutory procedures and corporate filings. Supervised a staff of (15).

Education

B.S./BA Business Administration - Texas Southern University

Technical Skills

Microsoft Applications:

Excel, PowerPoint, Word, Access, Webinar and Outlook along with Visio and

Adobe PDF, HRIS system

Work Experienced

Worked (7) years as Human Resource Generalist/Specialist

Administrative Assistant over (20) years

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