Customer Service Manager

Location:

Posted:

June 13, 2011

Jason A. Hanson

Qualifications for Corporate Communications and Customer Service

Determined, multitasking intellectual with a combined ten years of

experience in communications and the service industry.

Education

University of Nevada, Las Vegas B.A., Communications/Minor: Marketing,

GPA 3.20

Lambda Pi Eta, National Communication Association Honor Society

Professional Profile

< Entrusted with all aspects of restaurant management, including

administrative duties and customer service.

< Completed Harrah's management proficiency test (Superlap Test.)

< Produce, write, and implement creative information pieces and

marketing materials on a per project basis.

< Managed content development for Lake Tahoe Area Visitor Bureaus and

Chambers of Commerce.

< Composed booklet for 2001 Governor's Tourism Development Award: State

of Nevada.

< Served as an editorial assistant with responsibility for drafting

stories, organizing research for articles and special projects, and

gathering photographs.

Employment Highlights

Specialty Shop Manager, Scheels All Sports

June 2008- December 2008

Assistant Manager/ Maitre D', Harrah's- Lake Tahoe

2003-2006

Content Manager, HOTSPOTS Kiosks

2002-2003

Assistant Events Editor, Nevada Magazine

2000-2002

References available on request.