Sales High School

Phyllis L. Britt, CRS-A

***** ***’s Mill Road, Franklin, Va. 23851

Phone: 757-***-**** E-mail: ********@***.***

Objective: Seeking employment in a Medical front office position with room for growth

which provides the opportunity to utilize skills and abilities in leadership

using effective communication and attention to detail.

Strong Skill Sets: Very people oriented. Love to work with people, but I am also good

at working independently when necessary, and very capable of multitasking.

Qualifications Summary:

• Extremely knowledgeable with regard to Medical Coding guidelines and

• Coding techniques (ICD-9, CPT, HCPCS, and DRG’s).

• Proficient in physician coding, outpatient coding.

• Strong knowledge of Anatomy, Medical Terminology.

• Proficient in Microsoft Office Software (including Word).

• Excellent communication and interpersonal skills.

Education:

• PAHRS: Professional Academy of Healthcare Reimbursement Specialists

08/2010-03/.2011

• Completed 96 hour CRS Course, February 2011; CRS-A

• Completed 80 hour CPC Course; December 2010; Board Eligible

• Completed 16 hour Basic CPT & ICD-9 Course 2010

• Completed 16 hour Med Term & Anatomy Course 2010

Completed Part 1&2 of a 6 part Anatomy for the Coder Class 2010

• Franklin High School Franklin, Va. (GED) 1980

• Forest Glen High School Suffolk, Va. 1972

Professional Experience:

International Paper Franklin, Va. 1989 to 2010

Position: Warehouse Team Leader Shipping Expediter

2 Monitor production status and verify product available for shipping in

warehouse

3 Prioritize and tally loads, with attention to detail and accuracy

4 Communicate with support groups to troubleshoot and correct problems.

I.e. logistics, billing, etc.

5 Track inventory locations, service failures and manage flow of product

6 Initiate work orders and construct trouble shooting tickets with IT support

7 Lead employees in warehousing and loading techniques

8 Evaluate and manage team work load, and maintain employee time

sheets

9 Coach individuals and handle conflict resolutions

10 Conduct safety audits, train personnel, and recommend individuals for

certification

11 Resolve issues concerning safety policy and procedures

12 Monitor truck certification and compliance

Angus I. Hines, Inc., Franklin, Va. 1983-1989

Position: Convenience Store Manager

13 Tracked sales to insure steady profit

14 Purchased products and keep store fully stocked according with sales

15 Hired and trained new employees

16 Set up time sheets

17 Conducted cashier audits

18 Made bank deposits, kept ledgers, etc.

Union Camp (Lumber Division), Franklin, VA 1978-1983

Position: Laborer

19 Graded Lumber; tallied lumber; operated machines

20 Coordinated shipping of trucks with sales department and over the road

drivers

21 Insured all paper work was completed properly filled out and proper

destination recorded

References upon Request

Contact this candidate