Customer Service Sales
Resume:
Arabelis Vargas
***-*** **** ***** ******, *-*A
New York, NY 10026
***************@*****.***
Qualification:
THE DISPOSITION TO MOTIVATE OTHERS AS WELL AS COUNSEL THEM, I
ENJOY CONTRIBUTING TO TEAM EFFORT AND CREATING A GOOD WORKING
ENVIRONMENT. ADAPT EASILY TO NEW CONCEPTS AND ATTENTIVE TO
DETAILS THAT COUNT, PROFESSIONAL ATTITUDE, LOYAL AND DEDICATED. I
HAVE THE ABILITY TO ACCEPT RESPONSIBILITY AND TO MAKE DECISIONS, I
HAVE THE APTITUDE TO THINK ON MY FEET AND BALANCE MANY PROJECTS
AT ONCE. VERY SELF-MOTIVATED, INITIATIVE, HIGH LEVELS OF ENERGY AS
WELL AS TOLERANT AND FLEXIBLE TO DIFFERENT SITUATIONS. I AM
BILINGUAL IN SPANISH AND ENGLISH, ORGANIZED, EXCELLENT
COMMUNICATION SKILLS AND PUNCTUAL. BASIC KNOWLEDGE OF
MICROSOFT OFFICE SUITE.
WORK EXPERIENCE:
NANNY
03/2007-01/2011, GISELLE FLAMBERG BRONX, NY
RESPONSIBLE FOR THE CARE OF TWO CHILDREN (AGES NEWBORN-SCHOOL AGE).
PREPARING BOTTLES FOR BABY AND CARE FOR FEEDING EQUIPMENT.
CHANGING DIAPERS FOR BABY AS WELL AS BATHING AND SUPERVISING BATHS FOR OLDER
CHILD.
ENGAGE CHILDREN IN LEARNING ACTIVITIES, TIDYING CHILDREN AREAS.
PLANNING ACTIVITIES FOR THE CHILDREN LIKE READING, SINGING, CONVERSATIONS AS
WELL AS TEACHING THRU PLAY AND HELPING OLDER CHILD WITH HOMEWORK.
Mail Order Clerk
08/2006 – 01/2007, Zabar’s-Gourmet Store New York, NY
Typed order form and enter data into computer, to determine total cost for customer.
Filed mailed orders in file cabinets alphabetically.
Informed customers of unit prices, shipping date, anticipated delays, and any additional
information needed by customer, using mail or telephone.
Answered and transferred calls to appropriate department and staff.
Sales Associate
06/2004 - 3/2005, Cap USA Store New York, NY
Ensure that each customer receives outstanding service by providing a friendly
environment, which includes greeting and acknowledging every customer, maintaining solid
product knowledge and all other aspects of customer service.
Uphold merchandising and store cleanliness standards, ensure that merchandise is ticketed
and that sales floor is stocked.
Support sales by assisting in merchandising and displaying projects.
Communicated customer requests to management.
Teacher’s Assistant
09/2000 06/2004, Words of Life Christian Center New York, NY
Cared for children ages 3 6 years old.
Assisted with children during meal times help and maintained order and cleanliness of the
classroom.
Assisted with everyday activities in the classroom setting.
Take class attendance, and maintain attendance records.
Demonstrated flexibility and responsiveness to encourage the successful learning of all
students, helping to make adjustments as needed to plans and accommodating students
questions, needs and interests.
Summer Youth Employment
06/2002 08/2002, Citizen Care Day Care Center II New York, NY
Secretarial duties, including answering telephone, fax, filing etc.
Completed registration documents for new children enrolling
into the program
Created and organized files for new and former clients in order
to maintain the organization’s participant records.
Responsible for collecting monthly tuition.
Accompanied and supervised indoor and outdoor activities.
Education:
11/2010-12/2010 CITY COLLEGE OF NEW YORK- POISED FOR SUCCESS PROGRAM
GENERAL EQUIVALENCY DIPLOMA
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