Customer Service Sales

JACY CORMIER

**** ******* ** *, ****, TX ***** . Tel: 254-***-**** . ****.****@*******.***

OBJECTIVE

Seeking a challenging and responsible position to use my abilities and experience

effectively and efficiently for a motivated positive team and I also have

acquisition for learning and developing new skills.

WORK HISTORY

English Teacher Seoul. Korea

Carot Korea Jun 2006 to Dec 2011

Teach courses in English language and literature, including linguistics and

comparative literature. Prepares course objectives and outline for course of

study following curriculum guidelines or requirements of state and

school.Lectures, demonstrates, and uses audiovisual teaching aids to present

subject matter to class.

Maintains order in the classroom.

Counsels pupils when adjustment and academic problems arise.

Discusses pupils' academic outlooks and goals.

Keeps attendance and grade records as required by policies.

Customer Service and Sales Agent Seattle, WA

Direct Interactions Sep 2008 to Jan 2010

Delivered customer interaction solutions in a conventional call center

environment. Superior sales and service using innovative and rewarding business

practices. Most of the sales are education and online universities to potential

students.

English Tutor Cupertino, CA

Kaibell Education Aug 2008 to Mar 2009

After hour lectures, demonstrations, and uses audiovisual teaching aids to

present subject matter to students with english studies.

Tutoring sessions are one-on-one

Pre-Employment Background Investigator Arlington, TX

Pre-Screen America Feb 2006 to Dec 2004

Criminal background checks, drug testing, license verifications, reference

verifications, employment verifications, and a suite of value added services that

empower you with the tools to streamline all of your pre-employment screening and

on boarding process.

EDUCATION

Northeastern University Boston, MA

Masters of Science in Nonprofit Management Dec 2007 to Dec 2009

* Explore leadership practices that contribute to organizational success *

Understand legal and governance issues in nonprofit organizations * Key into

fundraising skills, including grant and proposal writing * Recognize important

social, organizational, and cultural change agents * Discover traditional and

nontraditional ways to promote nonprofits to supporters, the public, and the

media * Analyze national and international trends, issues, and political shifts

affecting the nonprofit marketplace

University of North Texas Denton, TX

Bachelor of Science in Human Services Aug 2004 to May 2007

*Knowledge and basic skills needed by managers in today-s human services

industry. *The program combines academic instruction in the foundations of human

services, such as counseling, social work, and psychology, with the management

skills of planning, organizing leading, assessing and evaluating.

COMMUNITY SERVICE

Salvation Army, Meals on Wheels, Dining for Women- Chapter Leader, River Legacy

Foundation, Arlington Life Shelter, Pax United- mediation internship, DCAP

Mediation- internship, Future Kids- Career Coach,Invisible Youth Network- Board

of Advisor Wish with Wings- Internship

SKILLS

. Self motivated, initiative, high level of energy.. Verbal communication

skills.. Decision making, critical thinking, organizing and planning.. Tolerant

and flexible to different situations.. Leadership communication skills. Business

leadership skills. Technical and technological skills. Organizational skills.

Strong communication skills. Problem analysis and problem solving. Organizational

skills and customer service orientation. Adaptability and ability to work under

pressure. Initiator

Computer Literate

75 wpm

ACHIEVEMENTS

Tau Sigma National Honors, Magna Cum Laude, National Scholars Society and Golden

Key International Society

REFERENCES

Kim Christian- 817-***-**** Rhonda L.- 877-***-**** Tami O.- 217-***-****

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