Administrative Assistant Manager

Mary Belle Ahearn

***** ******* *****, *******, ***** 77079

301-***-**** *********.******@*****.***

November 2009 – Present

George R. Brown Convention Center (through A-1 Personnel of Houston), Houston, TX

Administrative Assistant to Director of Technology Operations and Support

• Developed and maintain updated IT Help Desk for multiple facilities which make up the

Convention and Entertainment Facility Department (CEF) for the City of Houston (George R.

Brown Convention Center, Wortham Theater, Jones Hall, Miller Outdoor Theater, Convention

and Theater District Parking

• Maintain records of all CEF IT assets. Created master Visio Ethernet map for each CEF property

including this information

• Create and maintain highly confidential records with regard to all IT assets, administrative

passwords and codes, and general mapping instructions in order to efficiently re-establish

business in the event of a serious natural or terrorist event

• Representative on Sponsorship Committee which rules on requests for special or complimentary

rates for events CEF facilities

• Issue and maintain records for contract parking passes for City Council members, Convention and

Visitors Bureau employees, VIPs, clients, and CEF employees and contractors

• Maintain records for all building keys issued to CEF employees and contractors

• Attend meetings with or on behalf of TOPS Director including IT Department, parking, and

special event coordination

• Generate personal billing for long distance phone calls for all GRB employees

• Arrange and supervise shuttle transportation for various special events for clients and employees

• Handle requests for confidential security records for employees and contractors

• Organize software training for CEF employees

• Organize, inventory, and issue installation requests for all software used within the CEF system

including software keys and licensing

• Get quotes, issue P.O. requests, and track all purchases made for CEF TOPS Department

• Maintain multiple Outlook calendars.

• Set up and organize business meetings with multi-media presentations, F&B needs, and other

general scheduling and set-up

• Generate time sheets, LAR requests, and P-Card balancing for TOPS Director

• Handle business correspondence, faxing, and network scanning

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June 2008– September 2009

Capital Quilts, Gaithersburg, Maryland

Manager - Sewing Machine Department

• Managed sales and support for high end sewing machine department

• Increased departmental sales by 25% in one year

• Attended national sales and business meetings and conventions with and on behalf of owners

• New product introduction and training to staff

• Strategized and implemented plan to achieve high departmental sales and add-on averages

• Created, implemented, and taught classes for customers to create sales through general

enthusiasm for creative ideas and experiences

• Created and maintained centralized filing system for machine sales, maintenance, and general

information

• Liaison between customers and international multi-branded distributor

• Maintained professional level of customer care to address customer concerns and inquiries while

still maintaining an atmosphere of fun and enthusiasm which would spill over to benefit other

departments within the business

August 2007 – September 2009

Brookewood Independent School for Girls, Kensington, Maryland

Health and Physical Education Teacher

• Planned and instructed multiple subject areas using a wide variety of teaching aids, and

implemented strategies to engage students in active learning

• Researched, created, coordinated, and implemented curriculum for grades K-10 in active and

creative physical activity while creating a positive self-awareness and enthusiasm for general

well-being and appreciation and respect for themselves and others.

• Assisted with substitute teaching in various other subject areas

• Assisted in major school functions (i.e. school plays and musicals, Back-to-School night, events

for prospective students, annual Gala fundraising event)

• Spokesperson in recruiting efforts to inspire parents to bring their girls to Brookewood

1985 - 1988

Henley Park Hotel, Washington, DC.

Administrative Assistant/Office Manager to General Manager

• Managed offices for Administration/Operations, Food and Beverage, and Sales Departments

• Assisted in transition for change of property ownership and franchise label

• Rotated as MOD

• Scheduled and maintained meetings, travel plans, and other daily activities for General Manager

• Managed HR files for all employees

• Inventory control/purchasing

• Designed weekly menus for Sunday brunches

• Maintained and updated employee manual

• Produced and distributed staff meeting minutes through shorthand

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1984 - 1985

Shiffman & Ricci, P.C. – Temp, Washington, D.C.

Administrative Assistant/Executive Secretary

• Executed legal documents for personal injury claims

• Organized documentation for proof of injury for clients

• Maintained a high level of professionalism while working in a high stress, fast paced environment

• Liaison between attorneys and the medical doctors to expedite claims

1981 - 1984

NSGA/NRMCA, Silver Spring, Maryland

Executive Secretary to Show Manager

• Coordinated, planned, and supported daily operational and administrative functions

• Greeted incoming guests, answered phones, typed correspondence, scheduled appointments and

travel, and other general administrative tasks

• Created and maintained centralized filing system

• Acted as hostess to VIP guests

• Handled any general mishaps that might occur and accommodated any unusual or out-of-the-

ordinary requests from members or guests

• Traveled with association management for board meetings and trade shows to help manage the

details of board and association members needs

Education

Business and Humanities

Western International University

Executive Secretary/Administrative Assistant Program

Washington School for Secretaries

Hotel and Retail Management

Montgomery College, Rockville, Maryland

Westchester Senior High School, Houston, Texas

*References Available Upon Request

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