Customer Service Manager

[pic][pic]William D. Stanley

**** *. ****** ****** * Unit B * Phoenix, AZ 85017

Cell: 623-***-**** * Email: ***************@*******.***

Cell: 623-***-**** * Email: ***************@*******.***

OBJECTIVE

Looking for a full-time, yet challenging and stimulating position with a

prosperous company that offers financial reward in return.

SKILLS AND ABILITIES

. Offer 9 years of diverse warehousing experience

. Ability to work on a team or unsupervised

. Take pride in providing quality customer service

. Excellent communication skills

. Positive, patient and practical personality

. Experienced with Fastship, Fedex, UPS, LTL

. Trained and proficient with (sit down/stand up) forklift, pallete

jacks (single & double), turret truck, cherry picker

EMPLOYMENT HISTORY

Site Foreman 01/10 - current

TLP Construction

Phoenix, AZ

Supervise job sites for the general contractor. New construction repair and

rebuilds to include receive material deliveries, cabinet installation,

replace sewer lines, toilets, doors, trim and final painting for apartments

and homes.

Erect steel buildings and shades. Job site clean up.

Crew leader/Window Cleaner 03/08 - 01/10

Zion Window Cleaning

Prescott, AZ

Provide window cleaning services to commercial and residential property

owners/businesses. Estimate and bid on new client services. Handle customer

complaint issues. Responsible for service to 7 customers daily.

Driver/Warehouseman 11/07 - 02/08

Source Corporation-Southwest

Phoenix, AZ

Shipping and receiving of paper stock and supplies including mail

deliveries. Manage stocking, and pulling product for orders.

William D. Stanley

3035 W. Colter Street * Unit B * Phoenix, AZ 85017

Cell: 623-***-**** * Email: ***************@*******.***

Delivery Driver 10/07 - 11/07

Quail Distributing

Phoenix, AZ

Coordinate all o[pic]utgoing wine orders and deliveries. Provide account

services to a customer base of 100.

Route Driver/Warehouse Manager 08/05 - 10/07

Clark and Sons Vending

Phoenix, AZ

Coordinate the daily route deliveries of all trucks by organizing and

loading deliveries of orders. Receive inventory, stock shelves and maintain

records for inventory. Delivery/ran routes of daily orders to local

companies. Maintain vending machine accounts providing assistance when

needed or requested. Supervised 2 employees.

Warehouseman/Forklift Operator 10/04 - 08/05

Conair Corporation

Glendale, AZ

Operate forklift to load trucks with hair care products. Pulled fulfillment

orders for shipping to customers.

Warehouseman 06/00 - 10/04

Advantage Logistics Southwest

Phoenix, AZ

Process customer orders, coordinate shipping and receiving of all daily

deliveries. Equipment operator load trucks with out-going deliveries.

Replenish in-house stock for shipping to grocery stores.

Trained 25 individuals for stock replenishment and receiving.

Window Washer/Crew Chief 10/98 - 06/00

Cleanrite Window Service

Avondale, AZ

Supervise and direct 5 on window washing crew. Provide account services for

residential and commercial window cleaning which included solving customer

complaints, billing etc.

EDUCATION

Dysart High School- 1983

El Mirage, AZ

References furnished on request.

Contact this candidate