Customer Service Vice President

Raechel A. Cipolla

**** **** **** **., **** Allen, Virginia

Telephone: 804-***-****

*******.*******@****.********.***

Objective: To obtain a position that would utilize my abilities to resolve

conflict, communicate effectively with others, and apply my experiences of

working with diverse communities.

Education

Longwood University, Farmville, Virginia

Bachelor of Science in Psychology, May 2011

Overall GPA: 3.22

Employment

Henrico County Public Schools, May 2010- August 2010, Richmond, Virginia

Intern for Godwin High School's School Psychologist

. Participated in meetings with the school psychologist, such as student

IEP meetings, student testing, parent-teacher conferences, as well as

meetings with the school social worker

America Reads/Counts Program, September 2010- May 2011, Farmville, Virginia

Student Assistant

. Tutored fourth grade students working to overcome behavioral and

academic struggles at Prince Edward Elementary, in various academic

subject areas

Longwood University's Office of Residential and Commuter Life, August 2008-

May 2010, Farmville, Virginia

Resident Assistant

. Responsible for a 40 person student floor in a residence hall; the

recreational, educational, social, and cultural programming, as well

as policy enforcement, conflict resolution, and diversity issues

Nanny, May 2007- August 2010, Richmond, Virginia

. Nurtured and cared for six children (ages six and under) including:

preparation of meals, feeding, dressing, bathing, transportation to

and from activities and other events, and providing exercise and other

structured activities

Longwood University's Office of Academic Affairs, August 2009-May 2010,

Farmville, Virginia

Student Secretary

. Filed documents; answered telephone calls while providing superior

customer service; took detailed and accurate telephone messages; made

copies and organized the office's filing system

Campus Involvement

Mortar Board- Senior Honor Society, February 2010- May 2011

Vice President of Service

. Organize multiple community service events throughout Farmville, for

Mortar Board members to participate in each semester

. Plan Longwood University's traditional Oktoberfest celebration

weekend, including the annual Alzheimer's Walk

Alpha Phi Omega, Nationally recognized co-ed service fraternity, March 2009-

May 2010

Vice President of Service

. Complete on an on-going basis, at least thirty five hours of community

service

. Coordinate community service events for APO members and obtain all

members' hours of service each semester to be submitted to Longwood

University's Office of Volunteer and Service Learning

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