Customer Service Safety Officer

DIANE S. BYRNES

Attorney at Law

** ****** ******

Medford, MA 02155

781-***-****

PROFESSIONAL SUMMARY:

Talented, results-orientated attorney with extensive experience in the Law

Enforcement industry. Proven record of success in arbitration and other

administrative and judicial forums. Litigation experience includes four-

week civil rights trial in the United States District Court, District of

Massachusetts. Solid reputation for integrity and relentless dedication to

representation of clients. Thirty years of experience working with the

general public, twelve years of experience in law enforcement related

issues.

EXPERIENCE:

HANLEY & FITZSIMMONS, LLC Quincy, MA

Associate Attorney 2009-

Present

Represent clients in a variety of matters including union-related issues.

NEW ENGLAND POLICE BENEVOLANT ASSOCIATION

Chelmsford, MA

General Counsel 2007-Present

. Police liaison for large public sector labor union.

. Represent members on various issues before state administrative agencies

including the American Arbitration Association, the Board of Conciliation

and Arbitration, the Massachusetts Labor Relations Commission, the

National Labor Relations Board, and the United States District Court,

District of Massachusetts.

. Review contractual language.

. Interview client and potential witnesses.

. Perform all aspects of case development, including research, drafting of

pleadings, motions and memoranda, discovery documents, legal briefs, and

settlement agreements.

. Provide immediate twenty-four hour response to in the line of duty

incidents involving members' use of excessive force, shootings, and death

of prisoners while in custody.

. Interview and provide counsel to all officer(s) involved in incidents.

NATIONAL ASSOCIATION OF GOVERNMENT EMPLOYEES / INTERNATIONAL BROTHERHOOD OF

POLICE OFFICERS Quincy, MA

Regional Counsel for the Worcester Area and Merrimack Valley

2000-2007

. Represented union members in a variety of issues including all

contractual matters.

CONCORD POLICE DEPARTMENT Concord, MA

Patrol Officer

1995-1999

. Performed all aspects of law enforcement.

DELTA AIRLINES Atlanta,

GA

In-Flight Service Coordinator/Flight Attendant

1971-1997

. Provided for the safety and well being of passengers.

. Liaison between flight crew and passenger cabin.

. Ensured that all federal aviation rules were adhered to.

. Provided quality customer service.

RELATED EXPERIENCE:

Bar Advocate for the Committee for Public Counsel Services, Children and

Family Law Division,

1998 - Present

Regis College, Weston, MA, Public Safety Officer, 2004

Lasell College, Newton, MA, Public Safety Officer, 2000

Concord Police Department, Concord, MA, Police Officer, 1995-1999

Delta Airlines, Atlanta, GA, In-Flight Service Coordinator, 1971-1997

EDUCATION:

BAR MEMBERSHIP

Admitted to Massachusetts Bar, 1997

Admitted to United States District Court, District of Massachusetts, 2005

Suffolk University Law School

Boston, MA

Honors:

Thomas J. Drinan Fellowship Recipient

Gardener Police Academy, 1st M.P.O.C.

Gardner, MA

Northeastern University

Boston, MA

Honors:

Deans Award for Outstanding Academic Excellence

Timothy F. Moran Scholarship for Academic Excellence

LEADERSHIP ACTIVITES:

Guest Lecturer at International Brotherhood of Police Officers Seminar,

Framingham, MA

Topic: Transactional Immunity for Law Enforcement Officers

Guest Lecturer at the National Association of Government Employees Annual

Conference

Topic: Legal Issues Involving Use of Force with focus on Taser Guns, for

Law Enforcement Officers

(Get right name)

Developed and Supervise Legal Internship Program at NAGE/IBPO

Criminal Justice Advisory Committee / Board of Higher Education, Boston, MA

PROFESSIONAL REFERENCES AVAILABLE UPON REQUEST

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