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Customer Service Sales

Location:
Tempe, AZ, 85283
Posted:
June 13, 2011

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Resume:

Brittany S. N. Phelps

Contact: Present Address:

Cell: 480-***-**** 5262 S. Monaco Dr.

Email: *********@*****.*** Tempe, AZ 85283

Workplace Adept

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Summary of Skills and Experience

* **ars of bookkeeping and data entry experience.

6+ years of office experience.

2 years of managing volunteers and running events in a community

organizing environment.

3 years customer service experience.

3 years of call experience.

2 year of marketing/sales experience.

Knowledgeable in Microsoft Office (Word, Excel, Powerpoint, etc.),

Quickbooks, Lotus Notes.

90 WPM

Education

Graduated North Canyon High School in 2008 - 3.5 GPA

Currently enrolled at ASU with expected graduation date of 2014.

Double-majoring in Philosophy and Biological Sciences with the intention of

attending law school and entering into intellectual property law.

Previous Employment

Abacus 247 LLC December 2008-Present Supervisor Glenn DeGain

602-***-****

AP/AR Clerk, Bookkeeper

At Abacus 247, my duties vary from recording daily transactions(bank and

credit cards) to preparing end of month journal accrual entries, ordering

supplies, paying vendors, approving and entering invoices, issuing payment

on invoices, contact vendors and/or customers, sales taxes, issuing

invoices, updating AR customer accounts and following up for late payment.

The Avenue October 2008-December 2008 Left prior/due to store

closing.

Associate

As a Sales Associate with The Avenue, I facilitated purchases and returns,

stocked shelves, answered customer calls, and maintained store cleanliness.

Discover Financial November 2007-May 2008 Left for internship.

Account Manager

As a Discover Account Manager, I answered customer inquiries on credit card

account balances, handled complaints, raised credit limits, and facilitated

payments.

Mervyns' July 2007-November 2007 Left for Discover.

Associate

As a Sales Associate with Mervyns', I facilitated purchases and returns,

stocked shelves, answered customer calls, and maintained store cleanliness.

CompUSA December 2006-May 2007 All Phoenix stores closed.

Customer Service Employee

As a Customer Service Associate with CompUSA, I facilitated purchases and

returns, answered customer calls, and maintained store cleanliness.

Miscellaneous

I'm seeking $13/hour for 35-40, or around 26K, all of which are somewhat

negotiable.

I'm seeking a challenging new opportunity while I finish college over the

few years-something my current workplace does not offer.



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