Manager Management

Emma M. Jacobson

**** ****** ******, *********, **, 21224. ?

*************@*****.*** ? 202-***-****

Professional Experience

September 2009 - February 2011 - Dental Assistant, Dr. Ingber Dental, 2021

K St, NW, Washington, DC, 20025

Managed a high volume dental practice while prioritizing emergency patients

and emphasizing the importance of preventative dentistry while practicing

expanded functions and four handed dentistry

. Updated patient charts digitally, sterilized dental equipment, took

impressions for night-guards, bleach-trays and retainers.

. Took and uploaded radiographs (PA's, FMX and panoramic) to Mac practice

and re-assured nervous patients

. Instructed Patients on the benefits of a healthy mouth, directed

patients in the use of bleaching trays

. Worked in close proximity with the laboratories to ensure smooth running

of patient schedule

. Removed temporary crowns for final cementation and clean teeth for final

cementation

. Placed temporary restorative material (i.e., zinc oxide eugenol based

material)

. Place and remove matrix retainers for alloy and composite restorations

. Polish amalgam restorations with a slow speed hand-piece

. Once rewarded with significant pay increase for consistently exceeding

job expectations

June 2008 - August 2009 - Manager, The Irish Channel, Washington, DC

Provided leadership, management, training and enhanced morale to a 30

member team

. Averaged 60 hours a week while obtaining my food and beverage license

. Continually entrusted with greater responsibility, making daily bank

trips with large dollar deposits

. Created financial reports on a weekly basis to provide feedback to the

restaurant owners

. Implemented the initiative to educate staff members on the importance of

recycling resulting in reducing the company's carbon footprint

. Responsible for the ATM machine's tasks including the daily loading of

cash and report generation

. Further developed customer relations experience while working under the

pressured demands of running a restaurant

. Implemented comprehensive needs assessment mechanism to help forecast

demand for staffing

May 2007 - August 2007 - Group Leader, Base Camp Cullowhee, Western

Carolina University, NC

Reported to the Director of Outdoor Programs with responsibility for

outdoor equipment management and attendance records

. Taught children the importance of water safety in natural settings

. Led the development of a team building exercises research project

. Optimized a logistical parking system that resulted in efficient group

drop off and pick up when river rafting

. Assumed responsibility for life guarding activities during swim sessions

. Coordinated hike and raft tours themed in nature, "Leave no trace"

ethics and environmental conservation

. Motivated children to problem solve through teamwork, abstract thought,

and good communication

.

Education

November 2008 - Galway/Mayo Institute of Technology, Castlebar, Co. Mayo,

Ireland

. Bachelor of Arts - Outdoor Education

. Minor in Business

August 2006 - August 2007 - Western Carolina University, Cullowhee, NC

. Parks and Recreational Management, Study Abroad Program

September 1998 - May 2000 - Cork University Hospital, Wilton, Cork, Ireland

. Diploma in Dental Nursing

Proficiencies & Training

Thorough knowledge of Microsoft Office applications, including daily use of

Word, Publisher and PowerPoint, Mac practice. Working toward Microsoft

Office and Excel.

Certifications

. U.S. Red-Cross Life-guard and First Aid with AED

. Swift Water Rescue Technician (American Canoe Association)

. Archery Instructorship from the Archery Association of Ireland

. Mountain Navigation Certification from The Irish Mountain Training Board

. Food Protection Manager Certification - DC, Department of Health

Interests

. Top female competitor with a (Boston qualifier) Marine Corps Marathon

finish in top 1% - 2008 and 2010.

. Contributing regularly towards environmental projects by volunteering in

river clean-ups

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