Customer Service Administrative Assistant

Christina Merante

***-** ****** ****** ******, New York 11412

646-***-**** *********@*****.***

QUALIFICATIONS PROFILE

Results-driven, talented Customer Service Professional with proven experience optimizing performance

through greeting customers, inventory, handling customer inquiries, cash handling, maintaining records

and data entry. Computer skills include: Windows 2000/XP and Windows Vista, Microsoft Word,

Microsoft Excel, Microsoft PowerPoint, Microsoft Publisher, Microsoft Access, Microsoft Outlook,

QuickBooks.

Remax Real Estate

Administrative Assistant, 9/2007 to 4/2011

• Greet public in person and over the telephone.

• Answer questions regarding status of various accounts and attend to problems or complaints from

customers in person, on the telephone or by written correspondence.

• Explain policies, regulations and rate structures.

• Post payments to the proper account.

• Set up and maintain various files, records and registers.

• Complete a variety of forms.

• File forms and records.

• Make photocopies and operate a variety of standard office machines.

• Open, date-stamp and process incoming mail.

Final Touch Motor Sports

Receptionist, 2005 to 2007

• Post payments to the proper account.

• Set up and maintain various files, records and registers.

• Complete a variety of forms.

• File forms and records.

• Make photocopies and operate a variety of standard office machines.

• Open, date-stamp and process incoming mail.

• Greet public in person and over the telephone.

• Answer questions regarding status of various accounts and attend to problems or complaints from

customers in person, on the telephone or by written correspondence.

Lighthouse Insurance, Ronkonkoma, NY

Customer Service Representative, 2004 to 2005

• Greet public in person and over the telephone.

• Answer questions regarding status of various accounts and attend to problems or complaints from

customers in person, on the telephone or by written correspondence.

• Explain policies, regulations and rate structures.

• Post payments to the proper account.

• Set up and maintain various files, records and registers.

• Complete a variety of forms.

• File forms and records.

• Make photocopies and operate a variety of standard office machines.

• Open, date-stamp and process incoming mail.

• Collected and processed payments.

Education

Patchogue Medford High School - 2008

Kingsborough Community College- (expected graduation date- 2011) - Business major

References Available upon request

Contact this candidate