Sales Marketing

DOUGLAS TROVINGER

*** ********** ******, ***. *** * Knoxville, TN 37920 * 304-***-**** *

****.*********@*****.***

LinkedIn Website Address: http://www.linkedin.com/pub/douglas-trovinger-

mba/22/160/94b

Career Summary

A well-rounded professional career that has emphasis in ensuring the

needs of the client, customer, guest, or other party is taken well

care of while using all the tools necessary to exceed the needs of the

company.

Skills

. Thorough knowledge of Microsoft suite products - including Windows

and Office Professional (incl. Visio and Project to a moderate

level) in addition to many other programs/technological areas.

. Extensive knowledge of office principles, equipment, and general

policies and procedures.

. Moderate knowledge about payroll (including fundamentals and

principles for executing payroll).

. A keen sense on website design (including construction &

development) along with training and leadership development skill

sets that can exceed the needs of the firm.

Education

Doctorate of Philosophy

Projected Grad. May 2012

The University of Tennessee

Knoxville, TN

. Focus in Instructional Technology & Human Resource Strategic

Management

. G.P.A. 3.92 / 4.00

M.S. Information Systems

May 2008

Marshall University

Huntington, WV

. Focus in Information Technologies

. G.P.A. 4.00 / 4.00

Masters of Business Administration

February 2006

University of Phoenix

Columbus, OH

. G.P.A. 3.82 / 4.00

B.S. Business Administration

May 2002

West Virginia University

Morgantown, WV

. Focus in Management Information Systems (MIS)

Work Experience

Best Buy Stores, Inc.

Knoxville, TN

Training Coordinator & Sales Associate - Personal Computing & Home

Office September 2009 - Present

. Communicate with customers on a daily basis assisting with various

technology needs.

. Achieved $2.50M in sales since the first day of employment on the

sales floor (Oct. 2009).

. Design updated and new forms that are used on a daily business

within the department to meet various metrics and satisfy customer

needs.

. Create complex documents (primarily in Microsoft Excel, Publisher,

& Word) to meet and exceed the business needs of the company.

. Monitor success rates of e-learning initiatives and motivate

coworkers to complete said initiatives on time.

University of Tennessee - Knoxville

Knoxville, TN

Graduate Assistant - Dept. of Instructional Tech.

August 2008 - Present

. Organized and developed various websites for the department to

assist the promotional and informational efforts of the WebIT

Program.

. Assist with the TECLab with various library duties and

administration of the facility as part of my current assistanceship

(2010-2011).

. Coach and encourage students, faculty, and staff by providing

answers and training on various topics related to digital media -

including fundamentals of website design.

. Create solutions for students regarding common problems that are

encountered with assignments to help foster the learning process.

Tsubasacon, Inc. Huntington,

WV

Marketing Assistant / Dept. Head of Merchandising

September 2007 - Present

. Actively promote, direct, and develop our Marketing Action Plan to

assist in the growth of the convention.

. Assist the convention with creating and managing a merchandise

stand to promote and sell items like shirts, bumper stickers, etc.

. Promote, recommend, and train potential new staff members as they

assist with the marketing and merchandising needs of the event.

. Organize and arrange monthly meetings to discuss new marketing

opportunities with volunteers and staff members.

. Increased attendance from 486 attendees in 2007 to a target base of

1,350 to 1,500 attendees for the 2011 convention.

Domino's Pizza

Morgantown & Huntington, WV

Delivery Driver / Marketing Specialist

September 2005 to August 2008

. Draft, update, and formulated a menu & special marketing plan

strictly for business customers that was distributed to key metrics

on a weekly basis.

. Analyzed business trends with management to find opportunities to

strengthen marketing initiatives to increase sales.

. Strengthened sales in excess of 25 percent year-over-year while at

the Huntington, WV store (2006-2008).

Cedar Point Amusement Park

Sandusky, OH

Park Operations & Food Services

May 1998 to September 2005

. Developed, supervised, and evaluated up to 40 employees at any

given time.

. Overhauled and created a paperwork system to improve productivity

and efficiency within food services for end of day accounting

needs.

. Planned and oversaw a new value menu system in 2001 which help

increase sales immediately by 15 to 20 percent.

. Coached numerous employees on the company's core values on a daily

basis through the various work assignments given.

Honors & Achievements

. Received numerous nominations for Employee of the Month at

employers.

. Nominated for Outstanding Graduate Student of the Year at

University of Phoenix - Columbus, OH Campus during 2005

Commencement Ceremony.

. Presented at several academic conferences - including the Academy

of Human Resource Development's (AHRD) 2010 conference - focusing

on the 'Generation Y' workforce.

References Available Upon Request

Contact this candidate