Manager Medical

Jennifer DeVonne James

*** ****** **. **********, ** 30705 706-***-**** or

***************@*****.***

CURRENT

CERTIFICATIONS

> Current CCMA national certification

> Current Phlebotomy and EKG national certification

> Current State certification, CNA GA and TN

> Current First Aide IV certification and BLS national certification

> Currently attending the University of Phoenix, BA Healthcare

Administration

> Preparing to take the certification for AMA and COM with medical

billing and coding ICD-9 certification

> Presently attending Glacier Medical Education (on-line), Limited X-ray

certification

EDUCATIEON

AND CERTIFICATES

Caring Hands of Glynn, Brunswick, GA CNA of GA (1998)

PCDI, Norcross, GA Medical Billing and Coding

(2000)

Nurse Trainers, Chattanooga, TN Certified Clinical

Medical Assistant (2002)

University of Phoenix, Phoenix, AZ Healthcare

Administration (2010)

Employment Highlights: Geriatric nursing, family, community and public

nursing, internal medicine, health care delivery models and nursing

care plans, health care ethics, HIPPA, pharmacology, specimen

collection, phlebotomy, EKG interpretation, insurance coding and

billing, critical, acute and chronic care, management and staffing

CLINICAL EXPERIENCE & BACKGROUND

. Beacon Health Alliance, Dr. Glenn Newman- Chattanooga, TN

2007-Present

Provide clinical and administrative assistance to the Dr. Glenn

Newman. My responsibilities include but not limited to triaging

patients, take patient intake, history and vital signs, assist in

direct admits to the hospital, obtain specimen collections (blood,

urine, wound culture), bedside testing (glucose, PT/INR) suture/staple

removal, wound care management, I&D of abscesses, prepare exam and

treatment rooms, prepare patients for procedures, give oral, IV,

subcutaneous and intramuscular medications, IV starts and foley

catheters, apply Unna boots, casts, splints and dressings, prepare and

maintain supplies and equipment, autoclave, EKG, O2 application and

management, O2 sat recording, Peak flow meter testing, administer

aerosol albuteral and DueoNeb, write and call in prescriptions as

directed by the doctor; provide patient education and teaching for

chronic and acute illnesses (HTN, GOUT, HYPERLIPIDEMIA and DIABETES) ;

also preformed small procedures with and without doctor supervision

like skin tag removal, ear cleaning, numbing, freezing and

hyphercation of moles and BCCa .Responsible for scheduling new and

established patients, follow-up visits and yearly physicals, out-

patient and indigent care referrals . Handle all Doctor, patient and

insurance calls, as well as peer to peer conference calls and prior

authorization initiations. Assist and maintain all patient records and

compliance with JCAHO, HIPPA and CLIA. Completed FMLA, DOT, Home

Health Certification Forms, and all other necessary forms required by

patients. Use proper charting and documentation methods to maintain

charts above compliance. Assist and prepare for chart audits by

Medicare, Medicaid and private insurance companies. Have and will

assist in returning on-call after hour doctor/patient calls and

assistance to physician rounds.

. New Covenant, Dr. Philip Bannor-Chattanooga, TN 2003-

2005

I provided all administrative and assisted with clinical duties as

needed to Dr. Bannor and the back office nurse. Duties included but

not limited to aiding with inpatient hospital rounds at various local

hospitals, handling all insurance verifications, medication claims and

prior authorizations for medical and non-medical procedures; assisted

in the completion of death certificates, DOT physicals, FMLA and

disability papers; other duties included but not limited to staff

coordination, managing patient accounts, office payables and

receivables. Maintained all records and charts in compliance with

Medicare/Medicaid and Private insurance chart audits. Maintain

compliance with patient privacy, patient confidentiality and HIPPA.

Job entailed critical care and trauma services as well as primary care

services. Recorded vital signs, wound care, multiple specimen

procurement and collection, bedside testing, 6 lead heart monitor, EKG

monitoring, O2 use and management, assisted in patient transfers,

order entry, charting and documentation, admit and discharge of

patients, performed straight cath insertion and removal, NG tube

insertion, IV placement, care and removal. Assisted with patient ADL's

and cooperated with other departments to aide in the overall care of

the patients. Performed death care and transported decease for pick-

up. Greeted patients and visitors, assisted, entered and updated

patient PHI, monitored the waiting room, checked patients in and out

as well as collected co-pays and deductibles. The job also entailed

but not limited to office oversight, employee supervision, purchasing

and inventory control and participation in back office procedures when

necessary. Facilitated and maintained the process of pre-employment

screening including all drug screens, background checks, and physicals

when and if applicable. Suggest process and policy improvements to the

Manager based on daily interactions with contractors. Responsible for

obtaining production goals and patient actual intake rations as

specified by Manager.

.Assisted as needed in after hour triage calls and took call as need

and directed by Dr. Bannor whether in or out of the office. Computer

literate, possess excellent communication skills and attention to

details.

. Erlanger Medical Center, Shelia Varner, RN-Unit Manager, IMCU-

Chattanooga, TN 2000-2003

Job entailed critical care and trauma services. Aided in vital signs,

wound care, multiple specimen procurement and collection, bedside

testing, 6 lead heart monitor, EKG monitoring, O2 use and management,

assisted in patient transfers, order entry, charting and documentation,

admit and discharge of patients, Foley cath insertion and removal, NG

tube insertion, IV placement, care and removal, trach care and suction.

Assisted with patient ADL's and cooperated with other departments to aide

in the overall care of the patients. Performed death care and transported

decease for pick-up

. Lafayette Nursing Home, Pat Hankins, DON-RN, Lafayette, GA

Assisted nursing home residents with basic ADL's, ROM both active and

passive, bathing, feeding and other social activities. Assisted

licensed nursing and restorative staff with many functions within the

facility. Performed vital signs, aided in medication passes, patient

dry runs, wound care treatments, O2 management and safety, as well as,

helped with patient transfers to and from the facility (admissions and

discharge) as well as death care and other needed duties.

. Excel Staffing, Human Resources, Greensboro, NC

1997-1999

Worked in various facilities mainly nursing homes in the state of GA and

TN

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