Customer Service Manager

Kerri A Krumenauer

***** ******** *** ******, ** 55378 Cell: 952-***-****

*******@*****.***

Experience: Classic City Apartments LLC

Property Manager Minneapolis, MN

September 2010 - present

Primary duties greet people for showings, handle calls from

residents about any issues they may be having with their

apartment. I answer phone calls, and emails regarding future

tenants. Do tenant screening. Schedule all maintenance issues

for the building to assure a timely fix. Setting up and making

sure the building is fully rented for the following school year.

Viking Collections Eden Prairie, MN

January 2007- June 2009

Debt Collector

Spoke to debtors arranged promise to pay, negotiated

payments/settlements, heavy customer service via phone. Accepted

payments over the phone (checks, credit cards), advised of other

payment options such as Western Union Quick collect.

Northland Group, Inc

Debt Collector Edina, MN

September 2001 - June 2006

Spoke to debtors arranged promise to pay, negotiated

payments/settlements, heavy customer service via phone. Accepted

payments over the phone (checks, credit cards), advised of other

payment options such as Western Union Quick collect. I was

collector of the month 6 different times; I was also awarded a

Silver award for collector of the year in 2004 and 2005.

Education: Chippewa Valley Technical Collage

Marketing Eau Claire, WI 54701

References: Provided on request.

Contact this candidate