Customer Service Human Resources

Gloria J. Christian

972-***-**** . **** Trinity Mills # 1711, Dallas, TX 75287 .

*********.********@*****.***

ADMINISTRATIVE PROFESSIONAL

PROFILE

Challenge-driven with a keen aptitude for working in high-pressure

environments and meeting tight deadlines. A self-starter who takes

ownership to drive results, meticulous attention to detail, exceptional

multi-tasking skills to balance a range of priorities and a resourceful

team player.

CORE SKILLS

Administrative Support Correspondence Expense

Reports

Procedure Development Event Team Captain

Appointment Scheduling

Organizational Skills Customer Service Word

Processing

Human Resources Spreadsheets Travel/Hotel

Accommodations

PROFESSIONAL HISTORY

BeautiControl, Inc. - 2004 - 2011

Executive Assistant - President

> Provided administrative/secretarial support for the department/division

by calendar management, meeting logistics on a weekly basis, arranged

travel/hotel using the Axiom software, presentation building, reconciled

monthly corporate cards and assisted visitors.

> Interfaced with 11 executives directly reporting to the President with

business objectives management reviews, personal performance and

development management tracking and expense submission.

> Served as a liaison with other departments and operating units in the

resolution of day-to-day administrative and operational problems.

> Sorted, reviewed, screened and distributed incoming and outgoing mail,

prepared and composed correspondence to ensure timely responses to a

variety of routine written inquires.

BeautiControl, Inc. - 2000 - 2004

Executive Assistant - Executive VP & COO

> Scheduled conference calls, management meeting logistics, hotel/travel

arrangements, updated and maintained calendar.

> Answered and screened high volume of incoming calls, composed

correspondence and agenda setting,

> Assisted at sales conferences by way of VIP services.

> Coordinated on-site and off-site meetings and program material

assembling.

BeautiControl, Inc. - 1986 - 2000

Executive Assistant - CFO

> Supported CFO and Human Resources, processed new hires, terminations and

personnel changes in partnership with senior management, created and

maintained employees' personnel files and processed I-9's.

> Interfaced with the CFO for dissemination of confidential financial

reports.

> Coordinated shareholder's meetings, prepared and distributed press

releases

> Developed a plan to streamlined office supply costs for department,

coordinated insurance claims on product related issues and maintained

company files for service agreements with third-party vendors.

Technical Skills

Microsoft Office: Proficient / Word, PowerPoint, Excel and Outlook

Education

Bachelor of Science - Secretarial Administration Texas Woman's

University, Denton, TX

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