Manager Customer Service
Resume:
Wendy Fredricks
Moncks Corner, SC 29461
843-***-**** Email: *****.*************@*****.***
OVERVIEW: A highly motivated, organized and professional individual with
a verifiable record of accomplishment spanning over 10 years.
Highly creative, recognized as a results-oriented and solution-
focused team player. Areas of strength include:
Accounts Payable Accounts Receivable
Organizational Skills Communication Skills
Computer Literacy Time Management Skills
EXPERIENCE:
Wrap Works September
2010 - Present
Customized graphic design advertising company. Located in
Moncks Corner, SC.
Office Manager/Sales and Installation Manager
. Accounts Receivable and Payable
. Sales
. Managed all business operations
Stewart Transportation May
2007 - August 2009
An ocean container transportation company. Located in Mt.
Pleasant, SC.
Dispatcher and Safety Director
. Dispatcher for 25 company owned trucks, local and over the
road
. Managed and complied with DOT safety regulations including
passing two DOT audits
. Multi-line phone, created and entered data into excel
spreadsheets, general support services for owner
Wallstreet Services April
2005 - May 2007
An ocean container transportation company located in N.
Charleston, SC.
Payroll, Billing and Customer Service Representative
. Handled all billing for Charleston location
. Met daily cutoffs
. Set appointments for ocean containers deliveries and pick
ups
. Performed several other responsibilities as customer
service representative
TFX Incorporated July 2004 -
April 2005
An ocean container transportation company located in N.
Charleston, SC.
Dispatcher
. Dispatched twenty-four drivers on short and long haul
deliveries
. Met daily cutoffs
. Multiple tasks related to administrative and customer
service responsibilities
U.S. Services
September 2002 - July 2004
An ocean container transportation company located in Charleston,
SC.
Payroll Manager/Safety Coordinator
. Managed payroll for sixty drivers
. Managed supply orders and other office related
responsibilities (copying, faxing, filing)
. Maintained all safety and DOT safety regulations and issues
for Charleston
TFX Incorporated March 2000 -
September 2002
Payroll and Billing Manager
. Managed payroll for twenty drivers
. Assisted the dispatcher with daily activities
. Handled all billing for Charleston location
References
Melissa Cox
691 Majestic Oak Dr.
Charleston, SC 29412
Chris Turner
U.S. Services
4929 Dorchester Rd.
N. Charleston, SC 29418
Dan Stewart
Stewart Transportation
110 Jack Primus Rd
Mt. Pleasant, 29492
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