Administrative Assistant Office

TRACY TILLERY-MALONE

P.O. Box ****

Hayward, California 94540

510-***-****

OBJECTIVE: To secure a position that will optimize my skills as a word processor,

administrative assistant and front office reception.

SKILLS: Microsoft Word, various calendaring applications including Outlook, strong

written and oral communication skills, skilled and experienced in all aspects of

front and back office administration, including the use of various switchboards,

10-key, conference/meeting scheduling and coordination, bookkeeping, etc.

With over 18 years of experience, I have acquired personal strengths in the

following areas: Prioritization and organization of deliverables; multi-tasking,

maintaining composure under pressure and working efficiently to exceed goals

and objectives. I am a team player, work very hard and am able to complete tasks

with a minimum of supervision or direction.

EXPERIENCE:

12/08 - 1/09 MAYERS NAVE RIBACK SILVER & WILSON, Oakland, CA

Receptionist: My responsibilities included answering and directing all incoming

calls for Los Angeles, Oakland, Sacramento, San Francisco and

Santa Rosa offices, greeting & directing clients to the appropriate person

or department for the main office in Oakland, logging and distributing all

incoming correspondence and packages. In addition, I was assigned various

projects by the administrative teams on a daily basis. I was responsible for

conference room scheduling and arrangements for all five office locations.

03/08 - 11/08 PEPLER MASTROMONACO LLP, San Francisco, CA

Receptionist: I was responsible for answering & directing all incoming calls,

greeting & directing clients, mail distribution for the office, preparing timesheets

for the firm’s managing partner, assisting with accounts payable, tracking &

routing faxes, maintaining the office library, maintaining and ordering supplies

for office machines.

01/90 – 2/08

STEEFEL, LEVITT & WEISS, San Francisco, CA

Lead Receptionist: My responsibilities included greeting and directing clients to

the appropriate person or department, training reception and message center

personnel, managing, prioritizing and distributing client materials, scheduling

maintenance for office equipment, preparing invoices for clients, generating

weekly accounts receivable reports, assisting with meeting arrangements,

conference scheduling and marketing events.

03/84 – 12/89 GREENE, RADOVSKY, MALONEY & SHARE, San Francisco, CA

Receptionist & Word Processor: My responsibilities included answering and

directing all incoming calls, greeting and directing clients and other visitors,

tracking and distributing incoming packages, preparing correspondence and other

documents and projects. I was also assistant to the office manager, performing in

her absence and assisting with a variety of administrative duties.

REFERENCES: Available upon request.

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