Customer Service High School
Resume:
THRESHA WARREN
SAINT ALBANS, NY *1412
*************@*****.***
SUMMARY- Hard working, Well organized, Trustworthy, Efficient, and a Team
player
WORK EXPERIENCE:
7/06- 4/29/11
New York City Housing Authority Secretary
Brooklyn, NY
*File and maintain customer documents
*Answer and route telephone calls to appropriate personnel
*Open, sort and distribute incoming mail to staff
*Independently answers routine non-technical and/or administrative
inquiries based on knowledge of the organization
*Assist supervisors and managers with work assignments and projects
*Maintain and organize a filing system consisting of a color coded and
numerical system updating and revising files as necessary gathering data
from files and preparing folders
for distribution to other office locations
*Performing duties that were time sensitive, locates and assembles
information for supervisor and other staff members
3/06-6/06
Loehmann's Sales Associate
Hewlett, NY
*Handled cash, check and credit card transactions
*Assist customers with purchases and questions about merchandise
*Stock and display merchandise on a weekly basis
6/03-9/03
York College Secretary
Jamaica, NY
*Scheduled appointments for students to attend workshops
*Organized and filed students information
6/01-8-01
Federal Aviation Administration Secretary
Jamaica, NY
*Performed various duties including: typing, copying, organize
office supplies, file employee records using a machine filing
method
EDUCATION: SUNY Queens EOC
* High School Equivalency Diploma 1/05
SKILLS - Experience in operating a personal computer and various software
programs such as Microsoft WORD 97 and EXCEL 97, certificates in training
for developing your clerical skills, telephone techniques, and excellence
in customer service skills, great organizational, written and oral skills
Contact this candidate