Sales Representative
Resume:
SAM JOHNSON
*** ******* ***. ** **. Albans, WV **177 ( Phone: 804-***-**** (
************@*****.***
Qualifications Summary:
Knowledgeable marketing professional with 2 years of website content
development, branding and copywriting experience. Responsible for former
company's e-communications including writing an industry blog, managing
website sales promotions, creating product descriptions and administering
company Twitter page.
Education:
o University of Kentucky, BA Integrated Strategic Communications
Aug. 2004-May 2008
. Cum Laude: GPA 3.58
. Minor: History
o University of Phoenix, Master of Business Administration
Jan. 2011-Present
PROFESSIONAL EXPERIENCE:
Frontier Communications, formerly Verizon WV Charleston, WV
Sales Representative, May 2010 - Present
o Commission sales position - competitive monthly goals
o Sell residential phone, internet and television service bundles
o Exceeded 100% of 2010 sales goal; 104.45% first quarter 2011
o Communicate the benefits of Frontier products to acquire and retain
customers
o Develop customer rapport through effective, empathetic service, timely
problem resolution and thorough bill and product explanations.
o Received multiple commendations for service
o Formerly employed by Verizon - bought out by Frontier July 2010
TireTeam.com, a division of Terry's Tire Town Richmond, VA
Sales Manager, October 2008 - May 2010
o One of three founding members
o Responsible for all phone Tire Sales - average order around $300
o Provided phone and email customer support covering general questions,
returns and exchanges, shipping issues and account changes
o Created content to assist in branding and building company's website
o Composed a blog for the website and administered company Twitter
account.
o Assisted with SEO and Google Analytics management.
o Helped achieve 9.6 out of 10 customer satisfaction rating on
ResellerRatings.com
Cornett Integrated Marketing Solutions Lexington, KY
Intern, January 2008 - April 2008
o Assisted the copywriting department
o Wrote headlines, taglines, radio spots, invitations
o Collaborated with head copywriter to create ads submitted to clients
o Data entry and performed general office duties
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