Summary of Qualifications
Accomplished management professional with exceptional leadership and
administrative skills. Shown to be a team player experienced in leading
diverse groups with excellent communication and motivational skills and
sensitivity to organizational objectives. Highly experienced in
development of training programs, budgeting, inventory control, quality
assurance and performance improvement. Proven ability to handle multiple,
concurrent assignments in a timely and professional manner. Fully computer
literate with proficiency in Microsoft Word, Excel, PowerPoint and
Publisher and basic knowledge of Linux and Oracle programs. Certified as a
Six Sigma Black Belt.
Professional Experience
Vinnell Arabia (Northrup/Grumman)
2009 - Present
Health Affairs Training /Operations Coordinator - Riyadh, Kingdom of Saudi
Arabia
Acted as the primary representative for coordinating issues concerning the
planning, development, implementation and conducting the overall medical
training program for the Saudi Arabian National Guard. Responsible for
primary assistance in developing, monitoring and maintaining training
calendars and schedules to support all intentional training events.
Maintains documentation on all contract deliverable items and official
correspondence submissions to the Office of Program Management and other
contract entities. Maintains statistics, charts and other methods to track
and document progress on executing work requirements. Performs training,
coaching and assistance duties (to include field duties) as required.
United States Navy 1982 - 2008
Department Manager/Senior Advisor - Twentynine Palms, California 2006 -
2008
Effectively managed daily operations of this 20-bed community hospital
providing medical care to over 14,000 eligible active duty personnel,
retirees and family members. Scope of responsibilities included staff
assignments, annual performance reviews, completion of committee/collateral
duty requirements, admissions and discharges, screening of military
personnel and administration of the Organ/Tissue donation program.
Mentored 10 junior enlisted staff and 12 government service civilian
employees.
. Increased on-time submission rate to the San Bernardino County Health
Department by 26% through process review and development of new
procedures that resulted in a return of $60,000 annually.
. Reduced record coding time by 70% through identification and
resolution of issues in the inpatient/outpatient coding process.
. Implemented refresher training for watchstanders on after-hour
inpatient admissions that reduced administrative errors by 75% and
decreased the number of patient safety incident reports by 95% in a
four-week period.
. Identified data entry errors in the Unit Readiness database program
and instituted training for users that improved command readiness by
60% within six weeks.
. Created a tracking system for identification of records belonging to
personnel assigned to 12 separate on-base units that reduced the
number of missing/misfiled records by 80%.
. Established a cross-training program for newly reporting personnel
prior to departmental assignment that decreased the number of days
lost due to training requirements by 65%.
Senior Administrator/Instructor - Great Lakes, Illinois 2002 - 2006
Skillfully balanced multiple responsibilities of performing the duties of
Command Legal Officer/Senior Administrator and staff instructor. Provided
administrative support to 150 staff and 4100 students annually; managed
command staffing issues; assisted with processing of administrative
separations; reviewed non-judicial punishment and court marshal cases;
managed student control functions; assisted in the development of
curriculum; and provided leadership to staff and students regarding
careers, personal matters and professional development.
Senior Administrator - Okinawa, Japan 2001 - 2002
Earned promotion to manage daily operations of a Surgical Company comprised
of 50 junior Hospital Corpsmen providing support to Fleet Marine forces
deployed to various locations in Asia. Position entailed evaluation
quality assurance programs, monitoring command medical readiness and joint
medical operational plans, coordinating medical evacuations and
coordinating medical trainings.
. Implemented a formalized training program providing personnel with
hands-on experience that realized an 85% pass rate for first time
"board eligible" personnel.
. Decreased revision of evaluations by 50% and awards through
development of section leader training; efforts proved instrumental in
attainment of a 90% first time awards approval rate.
. Led reorganization of office spaces in the clinic areas to provide one-
stop access to medical and dental facilities during deployments.
Officer/Medical Programs Recruiter - Portland, Oregon 1998 - 2001
Advanced in recognition of leadership ability to manage recruitment
functions in the states of Oregon, Utah, Idaho, Nevada and Washington.
Conducted weekly visits to college campuses, approved all recruitment
mailings, handled cold-calls to prospects, processed applicants and
reviewed applicants' medical documentation.
. Delivered presentations at job fairs and civic events, promoting the
Navy and employment opportunities to interested prospects.
. Honored as District Medical Officer Recruiter of the Year for
successful efforts to meet assigned goals in Medical/Dental
scholarships, optometry scholarships, Nurse Collegiate financial
assistance and work force dental recruiting.
Department Manager/Personnel Officer - Twentynine Palms, California 1995 -
1998
Handled day-to-day operations of a Battalion Aid Station including direct
oversight of 35 Hospital Corpsmen, coordination of medical evacuations,
creation of medical training initiatives, coordination of healthcare and
family counseling programs during five major field exercises and a six-
month deployment in Okinawa, Japan. Responsible for staff scheduling,
payroll, managing various projects and presenting analytical briefings to
executive officers.
. Earned accolades as the first unit in a three-year period to complete
a six-month deployment without serious injury or fatality.
. Revised staffing policies and performed review of manning documents to
ensure compliance to the Marine Corps policy of "right person, right
place, right time" philosophy.
Education and Specialized Training
Excelsior College - Albany, New York
Bachelor of Science in Liberal Arts 2006
Associate of Science in Liberal Arts 2001
Academy of Health Sciences - Fort Sam Houston, Texas 1984
Respiratory Therapy Technician Certificate
Aventa Business Institute
Six Sigma Black Belt Certification 2010
Management/Human Relations:
- Methods & Tools for Organizational Performance Improvement Course - 11/03
Naval Medical Education and Training Command, Bethesda, MD
- Facilitator/Team Skills Course -2/04 Naval Medical Education and Training
Command, Bethesda, MD
- Command Assessment Team Indoctrination Course - 6/05
- Chief Petty Officer Leadership Course - 3/01 Trident Training Activity,
Submarine Base, Bangor, WA
- Advance Medical Department Enlisted Course - 2/06 Naval Medical
Education and Training Command, Bethesda, MD
Health Care Related Training:
- Hospital Corpsman "A" School - 05/82-08/82 Naval School of Health
Sciences, San Diego, CA
- Respiratory Therapy "C" School - 12/83-8/84 Academy of Health Sciences,
Ft. Sam Houston, TX
- Field Medical Service School - 3/95-4/95 Field Medical Service School,
Camp Pendleton, CA