Manager Medical
Resume:
L ynette Niday-Johnson
Charlotte, NC 28215
***********@********.**.***
CAREER SUM MARY
Previously pursued positions in education and retail environments with the objective of working with
and helping people. Looking forward to utilizing my t raining, education, and experience by obtaining a
position in a positive, team-oriented, medical office environment and become an integral part of a team
caring for patient needs.
E D UCAT IO N
ECPI College of Technology, Medical Careers Institute Charlotte, NC
AAS Medical Administration December 14, 2010
• GPA 4.0
• Dean’s List Certificates
• Perfect Attendance Awards
• Medical Professionals Club, Vice President
• PTK Honor Society
Marshall University Huntington, WV
BA E lementary Education December, 1986
Certifications
Certified Medical Administrative Specialist (CMAS) June 11, 2011
TRA I N I NG AND REV E LAN T KNOWLE DGE
• Anatomy and Physiology
• Medical Terminology
• Medical Office Procedures – patient scheduling, patient check in /out, patient files and file
maintenance, etc.
• Document Processing and Computer Applications – Word 2007, Excel, PowerPoint, Access,
Outlook, including Medical Manager, Office Mate, and Exam Writer Patient Information
Systems
• Medical Law and Ethics – HIPAA Certified
• Medical Billing and Coding – ICD-9-CM, CPT 2009
• Patient billing and collections
• Medical Transcription
• Principles of Pharmacology
• Office management – staff development, ordering and receiving, organization
EXPER I E NCE
Office Manager/Patient Care Manager December 20, 2010 – June 10, 2011
• Organizing patient f low
• Structuring of workspaces and materials
• Scheduling of clinical staff
• Executing preliminary workup of patients for Doctor’s exam including Tonometry Int raocular
P ressure, Matrix Visual Fields, Auto Refraction, and Optical Coherence Tomography, Specular
M icroscopy, Retinal Photography, Diopsys NOVA, and Anterior Segment Optical Coherence
Tomography
• Maintaining inventory of eyeglass frames, ordering and receiving
• Managing patient records
• Troubleshooting instrument issues
• Planning and implementing clinic and equipment improvements
• Operating Office Mate and Exam Writer software systems
Externship, Advantage Vision Center November 8 – December 13. 2010
• Performed patient vision tests including Tonometry Intraocular Pressure, Matrix Visual
F ields, Auto Refraction, and O ptical Coherence Tomography
• Familia r w ith Specular M ic roscopy and Retinal Photography
• Prepared patient charts for exams
• Utilized Office Mate and Exam Writer software
• Verified insurance eligibility including Medicare and Medicaid
• Researched past due accounts and did rebilling to insurance
• Set up patient appointments
Primrose School at Afton Village December 2004 – June 2009
• Educating children as a Lead teacher in prekindergarten
• Actively worked with parents to ready their children for kindergarten
• Executed lesson plans
• Worked with planning and curriculum
The Picture People March 2001 – October 2004
• Held position of Portrait Studio manager
• Supervised associates and met customer needs by providing a fun, family environment and
assuring customer satisfaction with a quality product
• Operated SanMarco photo printing system
• Prepared sales and studio goals
• Maintained payroll
PetSmart March 1995 – October 2000
• Performed at various levels in management including Store Director
• Supervised associates, inventory, strived to meet business goals, and assure customer
satisfaction
• Managed departments including Specialty and Core Stock
• Assistant Store Director at Matthews and Charlotte, NC locations
• Store Director and opened store in Gastonia, NC
Charlotte – Mecklenburg Schools August 1987 – June 1995
• Instructed fourth and second grade students
• Worked with students, parents, and support personnel to ensure student success
• Implemented lesson plans
• Worked on developing curriculum in the areas of Language Arts and Social Studies
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