Customer Service Assistant
Resume:
JENNIFER L. WISE
*** ****** ****, *** ****, PA 814-***-****
*************@*****.***
*************@*****.***
PROFESSIONAL PROFILE - CERTIFICATIONS
Records Management
Customer Service Skills
Certified in HIPAA
Filing
Certified in Word 2007
Psychiatric Nursing
Excel
Nursing Concepts and Skills
Access
Phlebotomy
PowerPoint
UPS
CPT-4 Certified
Mailings
ICD-9 Certified
Inventory
CPR/First aid certified/AED
Blood Pressure/Pulse/Respiration Temp
Certified in Adminsitrative Medical
Assistant Transcription
EDUCATION
DuBois Business College, Oil City, PA
Associate Degree in Specialized Business- Clinical Medical Assistant
Expected Graduation 2010
Venango County Vo-tech, Oil City, PA
LPN Program/ Received Nurses Certificate
Graduated June 2007
PROFESSIONAL EXPERIENCE
Vision Quest, Franklin, PA
June 2003- February 2007
Program Director
Achievements:
• Many different roles such as Corporal, Sergeant, Team Leader, Senior
Professional Staff, and Program Director
Responsibilities:
• Instructor and Counselor of troubled youth
• Supervising up to 6 staff
• Buffalo Soldiers Steps
• Assisting with school activities
Venango County Prison, Franklin, PA
September 2001 to June 2003
Correctional Officer
Achievements:
• Booking
• Fingerprinting
• Visiting Hours and procedures
Responsibilities:
• Security over inmates
• Drug and Alcohol Groups/ Searches
Sugar Creek Station, Franklin, PA
JENNIFER L. WISE
315 McCrea Lane, Oil City, PA 814-***-****
*************@*****.***
August 1999 to August 2001
Certified Nurse’s Assistant
Achievements:
• Trained on Mechanical Lifts
• Alzheimer Unit/ 2 years
Responsibilities:
• Assisted daily living activities
• Blood pressure/ Pulse/Respirations/Temperature
• Charted on daily living activities/behaviors
• Assisted with Doctor Visits
RELATED EXPERIENCE
Presbyterian Nursing Home Certified Nurse’s Assistant 1991-1993
ABC Home Health Certified Home Health Aide 1993-1994
The Caring Place Certified Nurse’s Assistant 1994-1996
Venango Training Center Mailroom advisor/Instructor 1997-1998
Barb McFadden Custodian 1990-1998
ACTIVITIES
Delta Beta Chi – President for two terms
Vice-president for two terms
The Executive – Writer for 6 terms
REFERENCES
References available upon request.
JENNIFER L. WISE
315 McCrea Lane, Oil City, PA 814-***-****
*************@*****.***
References
Kathy Parke
Case Manager
1752 Elk Street
Franklin, PA 16342
Known 7 Years
Kathy Harayda
Child Care Worker
203 Orchard Street
Franklin, PA 16342
Known 10 years
Anthony Wilson
Chief Administrator
91 Glenview Avenue
Oil City, PA 16301
Known 9 Years
Julie McCartney
RN,BSN,NP,MSN
Venango County Votech
1 Votech Drive
Oil City, PA
Known 4 years
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