Customer Service Representative

Kelsey Moon

**** * ***** ** #***

Kent, WA *****

928-***-****

Career Highlights / Qualifications:

I spent a year and a half as a secretary for a nurse broking company, and

eight months as a customer service representative in a call center on the

computer full-time and handling customers' situations over the phone for

AT&T. I have computer skills, and can type over 60 words per minute.

Skills:

- Computer skills

- Typing skills

- Communication/interpersonal skills

- Organized

- Prompt

- Responsible

Experience:

TLM Professional Nursing

Golden Valley, AZ 86413

2007-2008

Secretary

- Type 60+ wpm

- Computer literate

- Scheduling

- Phone experience

- Organized

Convergys

Cedar City, UT 84720

2009-2010

Customer Service Representative

- Customer service

- Answering phone calls

- Knowledge of many computer systems

- Typing

Advantage Sales and Marketing

Saint George, UT 84770

2010-present

Event Specialist

- Increased sales by 15%

- Communication skills

- Organized

- Reached out to customers

Education:

Kingman High School, High School Diploma

National Honor Society, 4.0 gpa., Student Rotarian

Southern Utah University, 2 years, Elementary Education

Dixie State College, 1 year, Speech Pathology

References available upon request

Contact this candidate