Human Resources Customer Service

Tysha Henry, PHR

PO Box *** ( Red Oak/Atlanta, GA 30272 (

m 404-***-**** ( *******@*****.***

Human Resources Profile

I am the "go to" person with the "can do" attitude! Certified Professional in Human

Resources (PHR) Generalist-Manager-Recruiter with over 5 years experience in Full

Cycle Talent Acquisitions, Total Rewards/Benefits Administration, Policy

Interpretation and Employee Relations. Proven success in streamlining processes and

mentoring/coaching managers. Successful ability to communicate on all levels of

management with extreme professionalism. Knowledge of FMLA, COBRA, OSHA Reporting

and other Federal/State laws.

HRIS & Recruiting Systems

Taleo Applicant Tracking System

Ultimate Software Recruiting

Abra HRIS System

Trained in E-Verify for I-9 Processing

ADI Time & Attendance

ADP Recruiting

Candidate Manager Applicant Tracking System

Ultimate (UltiPro) Software System for HRIS, Cognos Reporting

Microsoft Office Platforms

Chally Assessments Testing

Professional Experience

Talent Acquisitions/Recruiting & Management:

< Managed full life cycle recruiting process (nation-wide & local multi-

sites) from requisition to offer extension and on-boarding. Executed

strategic sourcing techniques to include a variety of resources such

as internet, advertising, employment agencies, internal and external

databases, employee referrals, direct sourcing and job fairs.

< Recruited senior exempt and non-exempt level positions within the Non-

profit sector and Manufacturing Industry. Some positions included:

Executive Directors, Marketing Managers, IT and Administrative

Positions, Chemical Engineers/Plant Managers, VP of Finance, Call

Center/Customer Service Reps, and various Sales Positions.

< Implemented cost effective sourcing strategies for identifying high

quality talent in response to staffing at all levels. Worked with

external vendors to ensure appropriate tests, background, and

reference checks were completed.

< Conducted screenings and interviews. Made hiring recommendations and

provided guidance to managers regarding candidates' suitability and

"cultural fit" for the position. Prepared and conducted new hire

orientation sessions. Created and maintained employee files.

Processed and entered all new hire paperwork into the HRIS system.

< Partnered closely with hiring managers to develop accurate

understanding of department needs. Assisted in determining the best

recruiting strategy. Developed and modified job descriptions based on

these needs.

< Successfully recognized by the Vice President of Human Resources with

a Certificate of Excellence for "Recruiting Quality Staff". Conducted

exit interviews as needed and utilized information gathered to

identify and address root causes of turnover. Prepared and

interpreted various reports to determine overall recruiting

strategies.

Benefits Administration/HRIS Management:

< First point of contact for over 200 employees on benefit plan

administration, such as medical, dental, life, short and long-term

disability, 403(b), FMLA, COBRA, Tuition reimbursement and other

company sponsored plans.

< Managed the Worker's Compensation/Unemployment program and claims

process and reporting. Regularly interacted with claims

representatives regarding claims activity and/or hearings. Reduced

Workers Compensation injuries by enforcing safety policies and

guidelines. Prepared annual OSHA logs for multiple site locations.

< Administered all payroll functions on the HRIS system, (ex. New

hires, adjustments, terminations etc.). Managed Time & Attendance for

all exempt/non-exempt employees. Managed the renewal and open

enrollment process for all insurance/benefit plans. Created and

updated HR and/or benefits forms as needed.

Tysha Henry, PHR

PO Box 732 ( Red Oak/Atlanta, GA 30272 ( m 404-***-****( h

404-***-**** ( *******@*****.***

Employee Relations, Training &

Development Organization:

< Managed Employee Recognition Program. Organized various training

events for employees. Scheduled speakers, scouted locations, worked

within limited time frame/budgets in regards to printing materials,

catering food etc.

< Prepared materials and created agendas for successful training

environment (ex. Worker's Compensation, Reducing Unemployment Cost,

Effective Management). Planned, organized and hosted company's annual

"President's Luncheon and Orientation" event. Created invitations,

prepared gift bags, prepared training materials, monitored attendance

etc.

< Counseled, and trained management on performance-based issues.

Provided direction on employee relation, disciplinary, salary,

selection and termination matters.

< Investigated employee complaints or grievances and recommend

appropriate action(s). Advised management of risks associated with

selected business practices and recommended improvements by providing

expertise to management. Made recommendations to Senior Management on

policy/procedure changes and employee handbook changes that would

affect the business acumen of the organization.

Employment History

Housing Authority of Fulton County, Atlanta GA

9/2010-3/2011

Operations Specialist/Independent Contractor

Boys & Girls Clubs of Metro Atlanta, Atlanta GA

3/2007-5/2010

Human Resources Generalist

ZEP Manufacturing, Atlanta GA

5/2006-3/2007

HR Generalist/Recruiter (Contract Position)

Atlanta Housing Authority, Atlanta GA

Housing Choice Advisor/Operations Specialist 11/2000-

2/2006

Education & Professional Development

2009 - Certified Professional in Human Resources (PHR)

2004 - Master of Science in Administration, Human Resources Central

Michigan University, Atlanta, GA

1997 - Bachelor of Arts in Psychology USVI, St.

Thomas

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