Administrative Assistant Real Estate
Resume:
Susan A. Hood
Indianapolis, Indiana 46224
317-***-**** Cell ***********@*****.***
CAREER OBJECTIVE
Vibrant, detail-oriented, compassionate and organized individual seeking an
Administrative Assistant position which will enable me to utilize my
administrative skills while growing within the industry.
PROFESSIONAL EXPERIENCE
Manpower, Kingston, NY 2007
Alcoa/Huck Tools
Administrative
. Entered tool parts orders into computer using company software
. Handled customer parts and tool orders by phone, fax and email
. Was responsible for relaying new pricing, product, shipping and
delivery information to customers by phone, fax and email
. Alphabetically filed completed paper orders by most recent date in the
appropriate location
. Sorted and directed incoming mail to the appropriate staff person or
department
. Utilized a postage meter and scale to process outgoing mail and ship
packages locally and internationally
Turley Family Health Residency Program, Clearwater, FL
2004 - 2007
Administrative Assistant
. Sorted mail for 8 residents, 12 interns and 10 faculty members
. Planned and prepared specified areas for events according to topic and
requests
. Arranged catering for lunches, meetings and special events for groups
of 30-70 individuals
. Set up lecture hall for lunch meetings, testing, and lectures
according to topic
. Was responsible for ordering and stocking all supplies as needed and
requested
. Coded and submitted all invoices according to allocated fund location
for all vendors
Coldwell Banker/JME Realty, Pensacola, FL
2003
MLS Coordinator
. Entered residential and commercial listings into Multiple Listing
System, Realtor.com and Coldwellbanker.com
. Maintained the company's real estate database
. Managed a high volume reception area and switchboard for 77 sales
associates
. Proofread files for completion and accuracy when returned by sales
associates for computer entry
. Scanned and edited property photos for paper files and online sites
. Typed numerous contracts and correspondence to potential buyers and
sellers on behalf of agents
The Registry, Indianapolis, IN
2002
Office of the Attorney General
Administrative/Data Entry Clerk
. Separated consumer 'solicitor no call list' requests received by fax,
mail or telephone alphabetically, readying them for data entry
. Entered and filed requests into state government database, paying
immense attention to detail
. Prepared various correspondence using Microsoft Word
. Generated a wide variety of reports using Microsoft Excel
CB Richard Ellis, Inc., Indianapolis, IN
2000 -2001
Administrative Marketing Assistant
. Maintained numerous client information databases using Access
. Scheduled meetings and made arrangements for food delivery by phone,
fax or computer for appropriate number of attendees
. Prepared miscellaneous correspondence for brokers as requested
. Handled all outgoing mail using mail machine, scales and postage meter
. Prepared and sent mass mailings using Microsoft Word mail merge
. Typed, proofread and printed various contracts upon request
ASI/MSE (Analytical Surveyors/Midstate Engineering), Indianapolis, IN
1997 - 1998
Personal Assistant-Corporate Office
. Provided administrative support to 6 executive team members utilizing
Microsoft Office and company software
. Answered telephones and directed calls to corporate officers
. Prepared miscellaneous correspondence and reports
. Performed event set up and served attendee meals restaurant-style
. Thoroughly cleaned event locations including loading and running the
dishwasher, washing pots, pans and bake ware by hand
. Ordered all office supplies and furniture by telephone, computer and
fax and followed up with vendors until process was complete and orders
were received
Indiana University Hospital, Indianapolis, IN
1991- 1999
Senior Administrative Assistant
. Typed miscellaneous correspondence using various transcription methods
. Communicated with Hospital Board Members and Doctors using the utmost
professionalism and confidentiality at all times
. Answered and directed incoming calls to the appropriate recipient
. Filed correspondence alphabetically and reports chronologically in the
appropriate locations
. Was responsible for multiple special accounts and their fund
allocation
. Scheduled meetings, coordinating numerous calendars
EDUCATION
Franklin Central High School Diploma
Indianapolis, IN
IUPUI (Degree Pending)
Indianapolis, IN
PROFESSIONAL DEVELOPMENT
Hospitality Certification Program- October 2010 - December 2010
American Hotel & Lodging Certification
Job Readiness Certification Program- Certificate of Completion- April 2010
Nutrition Certification- Certificate of Completion- March 2010 - May 2010
Turley Family Health Clinic- May 2004 - September 2005
Numerous 'KUDOS' (Awards for going above and beyond)
Midwest Bartending School- Licensed Bartender- July 2000
Indiana Institute of Real Estate License- Licensed Salesperson (expired) -
January 1996
Indiana Bell Corporate Communications- Public Relations Innovator of the
Year Award-1983
VOLUNTEER WORK
Indy Metro Church, Indianapolis, IN
2009 - 2010
. Responsible for assembling bulletins for morning and evening services
. Meet and greet members and guests for 1st Impressions and Guest
Services at morning service
. Responsible for distributing business cards at church functions and
events
. Covenant Partner
. Member of the January Missionary team to Magdalena, Guatemala to
assist in implementing a baking/cooking school for the residents'
profit
. Responsible for service functions for the Wednesday evening women's
City Group
Horizon House, Indianapolis, IN 2010
. Sat on the biweekly 'Neighbor Forum' to help make decisions as to best
reach neighbors with resource information according to their specific
needs
John J. Barton Tower Apartments, Indianapolis, IN
2009
. Was responsible for overseeing computer labs in both the Barton Tower
and Annex three days a week
. Answered residents questions concerning computer functions and
applications
. Was responsible for creating and keeping track of e-mail accounts and
passwords for residents
Susan A. Hood
5936 C Westbury North Dr.
Indianapolis, Indiana 46224
317-***-**** Cell ***********@*****.***
PROFESSIONAL EXPERIENCE
Corinna Duncan - Business Liaison
Hospitality Certification Program
*******@*************.***
E.J. Scholar - Senior Staffing Specialist
Manpower
********.**@**.********.***
Eileen Morroni - Turley Residency Program
Turley Family Medical Clinic
********@****.***
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