Customer Service Sales
Resume:
**** ******** ***** (***) ***-
Brooklyn, New E-mail :
York 11210 gloria.lubin@gmai
l.com
Gloria M. Lubin
Objective Seeking to obtain a position where I can utilize my skills
while gaining knowledge and experience.
Education August 2006- May 2011
Brooklyn College Brooklyn, NY 11210
Bachelor's Degree- Speech Communication Arts
Work Experience 05/2008- 03/2011 Glenwood Orthopedics P.C.
Brooklyn, NY
Receptionist
Attended phone calls, concluded the nature of calls, and
assisted callers to their proper destination.
Interfaced directly with a diverse population of patients,
responding to various inquiries and concerns.
Managed a manual and computerized scheduling, billing and
medical /insurance record management, which included major
carriers.
Processed the mailing for the company
Schedule patients' medical screenings and follow up to
obtain results.
Responsible for typing the doctor's notes, memos, and other
correspondence
Responsible for filling out paperwork for the patients
Transmitted information and documents to patients, using
computer, mail and facsimile machine.
Filed and maintained records.
Received payment and recorded receipts for services.
01/2006- 04/2008 Duane Reade
Belle Harbor, New York
Sales Associate
Cashier for customer service and the pharmacy. I also did
stock; making sure products were in their proper place and
the shelf were full of products.
12/2003- 06/2005 PRY Fort Greene Beacon
Brooklyn, NY
Youth Counselor
Worked to empower the youth of the community and assist with
planning social events.
Tutored children from grades K-7.
Assisted participants with activities such as: Arts & Craft,
Computers, and Recreational Activities.
I also participated in the different programs offered such
as: Job Readiness, Computer Class, Conflict Resolution, and
Sexual Education.
09/2004- 01/2005 Citywide Internship-The Brooklyn Hospital
Center
Brooklyn, New York
Intern
I was placed in Pediatrics Department where I answered
Skills phones and relayed messages to the staff when needed.
Assisted with office duties: Brought specimens to the lab,
picked up medications from the pharmacy for the patients,
logged in new admissions and discharges. I also seen how
the nurses, doctors, and residents would give medication and
check the temperature of the patients.
Computers: Proficient in Microsoft Office Software and
Macintosh computers
Languages: English, Creole, French
References Mireille Domingue
667 East 29th ST. Brooklyn, New York 11210
(917) 375- 3811
Judith Michel
2806 Bayswater Avenue Far Rockaway, New York 11691
Jonathan Fils
637 Beach 68th Street Arverne, New York 11692
Contact this candidate