Human Resources Training

JUNIPER J. GERMAIN, SPHR.

***** *********** ***, ***** **, 33647 813-***-**** or 813-***-****

*********@***.***

SUMMARY OF QUALIFICATIONS

Dynamic and performance driven professional with extensive human resources

and training experience. Adept at conducting employee relations,

recommending solutions to improve processes, and implementing training

programs to enhance employee productivity. Currently seeking a position in

Human Resources with over nine years organizational experience, as follows:

Corporate Training & Recruiting, Screening, & Benefits Administration

Development Programs Hiring Employee Testing

Product Development Labor Laws Curriculum Design

Policy and Procedure OSHA/Safety Payroll Processing

Enforcement

HUMAN RESOURCES MANAGEMENT

. Directing all human resources activities for Broward and West Palm Beach

counties, including, staffing and selection, recruitment, training,

employee relations and benefits administration

. Spearheaded the development of training programs and employee policies to

ensure alignment with organizational objectives

. Author of monthly newsletter, Human Resources News and Trends

strategically developed to influence the development of human resource

guides, manuals and labor law posters

. Wrote employee handbook on Employee Motivation and Retention number 1

best seller in category

. HR consultant on labor law team providing support and consulting services

to facilitate increased productivity in workforce

CORPORATE TRAINING

. Launched training programs for all employment levels from Senior

Management to Entry level positions which led sales team to exceed quota

and business growth forecasts by 7%

. Curriculum design for new hire orientation sessions utilizing

instructional design methodology and adult learning theory

. Design and delivery of systems training program for implementation of new

information technology system, resulting in 92% customer satisfaction

product rating

. Design various PowerPoint multimedia presentations complete with

speaker's notes available on CD-ROM

. Co-Administrator for Moodle software which conducts post testing for

trainees

. Interview Subject Matter Experts to identify training and customer needs

PRODUCT DEVELOPMENT/PROJECT MANAGEMENT

. Developed policies for Employee Handbook software compliant with state

and federal law

. Developed script for video production and handbook of the OSHA topic

Lockout/Tagout

. Designed and prepared over 40 training projects/presentations such as

Employee Satisfaction Surveys, New Product Expos, FMLA, OSHA, USERRA,

HIPAA, Customer Service Satisfaction, and Employee Retention

JUNIPER J. GERMAIN, SPHR. Page 2

PROFESSIONAL PROFILE

2008-Present Part-Time Instructor Bethanie Adventist Church, Tampa, FL:

Life Skills classes conducted for young adults in a professional classroom

setting utilizing adult learning theory concepts.

2004 -2008 Training and Product Development Specialist, Everglades Direct,

Sunrise, FL

HR consultant on legal team developing employment law products in matrix

organization

. Support leadership planning by developing and validating employees and

training surveys

. Designed and facilitated product training for new hires and follow up

training for existing employees

. Facilitated training in a professional classroom setting with pre and

post testing conducted

. Launched entire training program for the rollout of the new information

technology system

. Prepared materials for training classes and maintain training schedules

for over 120 employees

. Conduct training on a variety of employment and labor law topics (i.e.

FMLA, FLSA, HIPAA, ADA, etc.)

. Developed various OSHA training CD-ROMs and facilitated the in class room

safety training on topics that include Hazardous Communication, Bloodborne

Pathogens, and Lockout/Tag Out

2000 - 2004 Economic Self Sufficiency Specialist, Department of Children

and Families

Paraprofessional position responsible for the continuous interviewing of

applicants seeking assistance from the State of Florida for Medicaid, Cash

and Food Stamp programs

. Liaison with various state agencies such as Child Support Enforcement,

Social Security Administration and Immigration and Naturalization Services

to prevent fraudulent activities for state programs

. Conduct budgetary analysis to determine benefits for current and

posthumous benefits

. Maintain ongoing documentation of all cases in the state of Florida FLA

system

2000 - 2000 Staffing Specialist, Argenbright Securities and Health

Insurance Plan of Florida

Directed the entire staffing function for 2 counties resulting in a 40%

increase in recruited personnel

. Recruitment and candidate activities to include screening and advertising

. Conduct interviews, employee testing, background checks, verification of

new hire forms

. Coordinate job fairs to recruit personnel and identify candidates at

educational institutions

. Maintain employee staffing database and filing systems for active and

inactive employees

. Responsible for benefits coordination and conducting benefits training

for employees

1999 - 2000 Human Resources Representative I, Tropical Federal Credit

Union

Performed HR generalist functions for 200 full time employees

. Conduct testing, background checks, verify I-9s and W4s and create and

distribute all employee keycards

. Co-administrator of employee benefits and payroll

. Manage and maintain ADP HRIS employee database filing systems

EDUCATION

Senior Professional in Human Resources (SPHR) Certification, January 2010

M.S. Human Resources Development and Administration, Barry University

-Miami, FL

B.S. Management Studies and History, University of the West Indies -Jamaica

PROFESSIONAL AFFILIATIONS

American Society for Training & Development

SOFTWARE KNOWLEDGE

. MS OS

. MS SharePoint

. ADP HRIS Perspective

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