Human Resources Manager

Jeanette B. Cox

**** ** ***. *** *., Beaver Dam, KY 42320

Phone: 270-***-****

******@*****.***

SUMMARY STATEMENT: Management professional with a strong focus on Human Resources leadership

generalist duties and program development in alignment with business goals. Major strength includes

comprehensive working knowledge of all HR functions, Safety (OSHA, DOT, EPA, and MSHA), employee

training and development. I possess a very strong commitment to ethics, honesty, integrity, teamwork, and

provide a customer service attitude toward all internal and external customers.

Employment History:

Perdue Farms Inc., Beaver Dam, KY: August 1, 2007 to Present. Complex HR Manager of Poultry

Processing Facility with approximately 1500 associates. I currently coordinate the HR function within the

complex, develop HR staff, and provide necessary support to facility via staffing, training, and leadership to

achieve required results. I have overall responsibility for a staff of 8, and responsibility for HR, Safety,

Security, Canteen, and dotted line for Medical. I have hands on experience with DOL, EEOC, AAP, OFCCP,

T&D, HRIS, Union avoidance, Safety, Recruiting (Exempt and Non-Exempt), Budgeting, Employee Relations,

Retention, Regulatory compliance, Project Management, Peer Review, Organizational design, Strategic

Planning, Team Building, Leadership development, Change Management, Issue Resolutions, Performance

Management, Policy/Procedure development, Coaching/Mentoring, Succession Planning and Staffing training

and development.

Goodyear Tire & Rubber Company (Kingman, AZ): May 2006 to July 31, 2007. Human Resources,

Safety, Environmental, and Training Manager. I handled all the Human Resource functions (hiring,

employment advertising, background checks, drug testing, new hire orientation, payroll, departmental budgeting

benefits, retirement and etc.), handled all the Safety Department functions, (written safety program, safety

audits, accident prevention, accident investigation, compliance training and recordkeeping), handled all

environmental issues (air permit, hazards waste manifesting, environmental awareness training, audits, tracking

and reporting of waste streams, budgeting and have received ISO 14001 certification etc), handle all worker’s

compensations claims, investigations and reports, handled all compliance issues under Sarbanes Oxley, and I

am a certified master trainer handling all the compliance training for the facility. I was required to prepare a

yearly training plan, budget, guidelines, and prepare all presentation programs.

Townsend Consulting Services: February 2003 to May 2006. Human Resources Consultant worked on project

for retail distributions center in Florida. Started project in October 2004 and now have DC up and staffed. I

setup HR operations for a 907,000 square feet state-of-the-art, $50 million dollar distribution center

approximately 750 hourly associates and 50 salary associates. Primary responsibilities included: Recruitment

of management, professional, trades and administrative support staff for a startup facility. Ensure that the work

area is appropriately staffed for assigned shifts and that production, quality and safety standards were

maintained. Provide orientation, coaching and training to assigned personnel on department processes and

systems. Establish and enforcement of all corporate policies and procedures. Additional project was a

temporary assignment to a poultry facility in LA. I worked as a temporary Complex Human Resources

Manager responsible for staff members, 5 locations between 800 and 1000 employees on 3 shifts. Duties

included overseeing the daily operation of the Human Resources Department, also supervising the Safety,

Nursing and Security Departments along with a leased Cafeteria and Staff. Other duties included conversion

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projects from People Soft to SAP Software, labor relations including contract negotiations, employee review

process, confidential Pride Line and managed a major management compensation project. My primary job

duties were to be a partner (employee or associate) advocate while upholding the Company policies and

procedures. Facilitator for partners and management Round Table Meetings, guided supervisor through partner

reviews and conducted management training.

Warren Equipment Company-Warren Cat: Midland, TX –September 1, 2000 – January 31, 2003. Human

Resources Manager/Training & Development Manager. Accountable for all HR shared services to a

manufacturing, sales and service client group of 1500 salaried and non-union hourly employees including

recruiting, orientation, performance reviews, EEO, AAP, counseling and problem solving, policy development

and implementation, benefits and salary administrations, and supervision of HR staff. Accomplishment

included: Establishing an Employee Recruitment and Referral Bonus Program, Job Telephone Hotline, Web

Site job postings, Written Job Descriptions, Benefits recruitment brochure, Wage & Salary Survey and CARES

(Career Advancement Recruitment Evaluation and Salary) Survey Program. Developed marketing strategy to

sell training to WEC’s customers and other CAT (Caterpillar) dealers. Assess opportunities in technical areas as

well as subject such as communication skills, supervisory skills and customer services. Created curriculum and

delivered programs targeted to WEC employees based on changing business needs, department needs, employee

needs, and strategic direction. Developed organizational flow charts and a monthly standard report for

supervisory for performance evaluations. Project manager for acquisitions that added 450 employees in

Oklahoma and Texas to the Warren Cat organization. Facilitator of monthly Warren Cat Executive Management

team meetings, and conducted quarterly meetings with Corporate Executive Management Team. Traveled to

approximately 22 locations once a quarter with Dealer Principal (CEO) to conduct round table sessions with

associates.

Townsend Consulting Services: September 1997 to Aug. 2000. Human Resources Consultant provided HR

support on a daily basis for manufacturing facilities, call centers that housed 400 employees, including handling

security, operational supplies, call center computer system, building maintenance, account receivable and

accounts payable. Managed the payroll system including bonuses for top management and telemarketing

employees. Established formalized HR department for a transportation company, and a pipeline maintenance

company including all aspects of HR working within the guidelines of state and federal regulations. Established

formalized safety training and record keeping on all employees, while maintaining regulatory compliance with

OSHA, DOT, EPA, and other state and federal regulatory agencies, received a 100% on audit of written

programs. As a NCCER Certified Master Trainer, I conducted Operator Qualification training. Duties also

included resolving company’s conflict dealing with overtime hours with the DOL (Department of Labor).

Reynolds Metals Company, Arkadelphia, AR May 1993 – September 1997 Safety, Health & Hygiene

Coordinator this was a startup hazardous waste facility. Primary job duties were to establish a Safety, Health &

Hygiene program for a startup facility operating as a Treatment, Storage and Disposal site. As an OSHA

authorized instructor in 29 CFR 1910, and 29 CFR 1926 standards, conducted 120-hour employee safety

training program of all employees prior to the employee being released into the work location. Helped establish

TQM teams, and help in grievance hearings up to forth step, participated in contract negotiations, arbitration

and grievance procedures dealing with United Steelworkers of American. Established control systems for

warehouse inventory for parts department and computerized daily inventory. Most importantly implemented a

proactive system to accident prevention and loss control.

Eagle Trucking Company, Kilgore, TX 1978 – 1993 VP of Personnel, Safety & Leasing. Directly supervised

office staff of 34, indirectly supervised 1300 company truck drivers and 125 lease drivers. Establish and lead

fully integrated HR strategy that aligned with business goals. Recommended solutions and best business

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practices to ensure a positive and supportive work environment that promoted high levels or productivity, ethics

and mutual respect. Diagnoses and recommended solutions that impact management development, associates

relations, retention and organizational structure; interpreted, communicated and ensured consistent application

of company guidelines and procedures. Ensured regulatory compliance and the oversight of the Human

Resources administrative functions with areas of payroll, benefits, compensation and worker’s compensation for

the total company. Implemented and maintained policies and programs to guarantee compliance with EEO,

unemployment, wage and hour, OSHA, ADA and INS. Handled all litigation against the company and made all

insurance claim settlements.

EDUCATION

BS – Western Kentucky University, Bowling Green, Kentucky

UH – University of Houston, Criminal Justice Center (Licensed Polygraph Examiner)

NCCER – National Construction Center for Education and Research, Certified Master Trainer, Coordinator

Instructor, Administrator and Proctor.

ACCOMPLISHMENTS:

Administered and supervised company benefits, including health care policies, insurance, medical plans,

40lK plans, bonuses, attendance awards, safety awards, and stock purchase program

Helped to develop programs to save one company $250K in worker’s compensation costs while saving

another $3.1 million in one litigated case

Developed career-planning tools for managers and supervisors to identify training needs and objectives

with their employees and help identify future candidates for management training programs, sales and staff

training programs

Lead teams in developing improvement process programs using Total Quality Management (TQM), and

Continuous Improvement (CI)

Developed numerous operating budgets and cost saving for Human Resources Department,

Environmental, Health and Safety Departments, Security & Loss Prevention Departments as well as Training

budgets.

Able to adapt quickly to shift roles from one of strategist to a hands-on tactical role

Established and implements short and long range goals, objectives, policies and procedures; monitored

and evaluated various programs and projects

Lead a team of professional trainers in assessing training needs across all functional areas and develop

training solutions that are efficient, innovative and cost effective

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