Customer Service Management

Location:

Posted:

June 15, 2011

Christopher Babich

PROFESSIONAL Seeking a position, which will allow me to use my strong creative skills, technical

OBJECTIVE ability, and experience.

WORK EXPERIENCE Fabric Images, Elgin, IL 2008 to Present

Design and assemble electronic files to print on fabric and fit frames for trade shows. Experience

in both MAC/PC platforms including all graphic applications. Job duties also include colormatching, understanding CAD,

project manage, scheduling Client Vision Meetings, customer service, and time management to meet customer delivery

requirements.

Specialty Printing Company, Niles, IL 2006 to 2008

Position requires knowledge of offset printing for the direct mail industry. Work as a team

assembling files from start to finish in Prinergy workflow to ensure the highest quality products while meeting customer delivery

requirements.

Goodfella Cigar, Inc., Algonquin, IL 2005 to 2006

Meticulously manage daily office operations. Manage purchasing activity for cigar store, including

ordering supplies and inventory. Courteously assist customers with purchase selections and create attractive displays. Handle

general lenger accounting, financial management, and tax filing functions are all included in store operations.

The Printing Factory, Mundelien, IL 2005 to 2005

Highly proficient using all Macintosh and PC applications to assemble incoming electronic files

correctly for computer to plate final files. Preflight, retouching, masking, and impositioning are all included in desktop

operations.

Virtualcolor/Schawk, Des Plaines, IL 2003 to 2005

Position required proficiency in all Macintosh applications, to create packaging and prep customer

furnished files for final ctp output through Prinergy. Trapping, Data Asset Management, Globetech application and time

management are all included in desktop operations. Company purchased by Schawk where position required knowledge of

offset and flexographic printing for the packaging industry. Worked in a team environment completing assignments. Ability to

follow a job through from preflight, to final trapped assembly for various types of output.

Tarco Printing, Itasca, IL 1997 to 2003

Position required proficiency in all Macintosh applications to assemble incoming electronic files

correctly for computer to plate final files through Rampage workflow. Preflight, color correcting, and impositioning are all

included in desktop operations. Trained on a Crossfield 6250 high end drum scanner system to output color separations.

Virtualcolor, Elk Grove Village, IL 1995 to 1997

Position required knowledge of all Macintosh programs to create electronic files correctly for digital

film output. Promoted to Preflight position which required, receiving and checking the completeness of incoming electronic

(Mac and PC files) and attempting to anticipate production problems in a structured and repeatable manner. File repair,

troubleshooting and Data Asset Management are all included in Preflight.

EDUCATION College of DuPage, Glen Ellyn, Illinois. Desktop Publishing program

Harper College, Palatine, Illinois. Enrolled in Business Management program

SKILLS Assembly and design of packaging for the Food and Medical Industry on paper and fabric

substrates, and ability to work as a team to complete assignments.