A NGEL IQ UE CASEY
MEMPH IS, TN 38107
To secure a clerical position with an organization that will allow
OBJECT IVE:
room for
g rowth and advancement.
EXPER IENCE:
Oct. 2008 – present Tennessee Car r iers Memphis, TN
CSR/TennCare Americhoice Call Center
• P erforms clerical work exercising initiative and judgment in making decisions
w hich affect regular work procedures.
• Screens and direct calls to services or answers calls as appropriate.
• As requested by supervisor, may supervise other employees on issues
concerning tenncare t ransportation while supervisor is absent.
A ug. 2008 – Sept. 2008 OfficeTeam Memphis, TN
M emphis and Shelby County Community Service Agency
• Answer multi-line switchboard, filing, & other general office duties.
• Helped managed and document all customer data via phone contacts.
• Verify all tenncare insurance to make sure customers obtain the correct
t ransportation suitable with customers insurance.
J une 2007 – Sept. 2007 OfficeTeam Memphis, TN
O ffice Assistant/Day Operator
• Answer multi-line phone switchboard, filing, & other general office duties.
• Helped managed and control budget.
• Assist Administrative Assistant with any necessary projects.
D ec. 2005 – Nov. 2006 Jackson Hewitt
Memphis, TN
T ax Preparer
• Prepared taxes, & sold Jackson Hewit t products & services to customers.
• Operated computer terminal to input and retrieve data.
• Answer phones, operated copy machines, fax machines,& other general office
d uties
EDUCAT ION:
2007 Southwest Tennessee Community College
A pplied Associated of Science Degree in Office Administration – Legal Secretary
SKILLS:
E xcellent math skills, Type 50wpm, Excel, Word, PowerPoint
R EFERENCES: Available Upon Request