Customer Service Real Estate

*********@***.*** 214-***-****

VALERIA D. RAMSEY

Career Goal

To obtain employment where I can utilize my dedication, leadership and

positive work ethics in a challenging environment; while realizing growth

potential within a team environment.

Education Spring 2010 – Present Cedar Valley College Lancaster,

TX

Employment History

05/2009 – 4/2011 Cigarettes 4 Less - Duncanville, TX

Sales Associate

Operate cash register with efficiency and accuracy

Stock merchandise from store receiving to shelving

Assure store cleanliness standards are maintained

07/2007 – 05/2009 Brinks - Irving, TX

Collections Representative

Responsible for FAQ customer service

Maintained a portfolio of accounts and assisted customers with payments

on delinquent accounts

Promoted customer satisfaction by providing impeccable service to Brinks

customers

03/1995 – 05/2002 Country Wide - Plano,

TX

Home Equity Line Accounts/Tax Specialist Representative

• Home Equity Line Accounts –Processed the value of homes for

qualification purposes

• Tax Specialist Representative – Processed payments and made

arrangements on home loans and taxes

Certificates

ICD-9 Coding

Certified Nurse Assistant

Real Estate Certificate

Basic Criminal Justice Certificate

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