Administrative Assistant Human Resources
Resume:
K. L. Bell
K. L. Bell
Plant City, FL 33563
*********@*****.***
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Technically sophisticated, dynamic, solutions-driven professional with proven success in fast paced situations.
Committed to a job well-done and a long term career. Regarded as a loyal and competent employee with
unquestionable honesty and dedication. Team player who performs at high levels of productivity without missing a
deadline. Demonstrates high degree of integrity, accompanied by a record of maintaining confidentiality and a strong
work ethic.
KEY PROFESSIONAL QUALIFICATIONS AND SKILLS
• Administrative Experience, Records & Database Management
• Management Experience, Staff Development & Training
• Human Resources Experience, Recruitment, Benefits Administrator, Orientation, Policies
• Insurance Claims Processing, Policy Interpretation
• Accounting Experience, Light Bookkeeping, Collections
• Insurance Knowledge, Insurance Billing Procedures, Medical Office Procedures
• Customer Service, Meeting & Event Planning/Coordination
• ICD -9-CM, HCPCS, CPT, Intro to ICD-10-CM, HIPAA
• Medical Terminology, Anatomy & Physiology
• Electronic Medical Records (EMR/HER), Medisoft Proprietary Software, MOSS, CPR Office, MS Office,
• Medicare, Medicaid, TRICARE, Managed Care (HMO, PPO & POS), Worker’s Compensation, Government
& Third Party Payers, Uniform Billing, CMS Form 1500
• Scheduling, Payment Posting, Inventory, Typing 50 wpm
CERTIFICATIONS
Working towards CPC-A Certification, Anticipated 06/2011
PROFESSIONAL MEMBERSHIPS
Member of the American Academy of Professional Coders (AAPC), #01155982
Member of the National Association for Female Executives (NAFE)
ACADEMIC BACKGROUND AND ACHIEVEMENTS
Ultimate Medical Academy, Tampa, FL 2009 – 2011
Medical Billing & Coding
• Associates of Science, Medical Billing and Coding
Baruch College, New York, NY 1999 - 2000
Continuing Education Courses in Human Resource Management and Development
New York Institute of Technology, New York, NY 1991 – 1994
Communication Arts
• 1993 Feature / Photography Editor Achievement Award
• 1994 Managing Editor Achievement Award
EXPERIENCE
American Kidney Services, Shrewsbury, MO Contracted
Remote Donation Coordinating Agent
• Contact potential donors, Maintain Call Sheet and Log
• Schedule and confirm pickups
• Create Excel spreadsheet reports and Driver Pickup Sheets, Online Fax program
Special Data Processing Corp., Clearwater, FL 2002 - 2008
K. L. Bell
SSA Home Agent
• Answer and route incoming calls via a VPN
• Interface with customers for the purpose of resolving routine problems with products and services
• Contributed ideas on ways to resolve problems to better serve the customer and improve productivity
• Read scripted sales pitch to customers in an attempt to sell a product; Input information into computer database
Jewish Life Network, New York, NY 1998 - 2001
Human Resources and Office Operations Assistant; Benefits Administrator; Accounting Assistant
• Assist in recruitment; screen resumes; conduct preliminary interviews; schedule appointments for Human
Resource manager; administer and grade skill tests; conduct employee orientation; provide training on office
equipment, computer applications and telephone system
• Maintain benefits and insurance files for all employees; process and submit forms for hirees and terminations;
clarify health and insurance company policies; research medical, dental and labor laws via the internet and
other sources; administer Transitcheks, W – 4 and Parsonage forms
• Design, format and layout internal and external company literature such as mission statement, policies and
forms; write and update employee benefit manual; maintain company database; provide administrative support
for company quarterly journal, Contact
• Provide monthly reports for billing and budgeting purposes; review and route bills for approval; assist with
billing questions and discrepancies; calculate and submit expense reports and check request; distribute and
replenish petty cash; maintain tax files; assemble and submit legal and tax documents
William Harris Agency/The Supporting Cast, New York, NY 1996 - 1998
Administrative Assistant
• Completed various and long term temporary assignments
• Performed secretarial and administrative tasks for executives in a myriad of industries and offices
Frannie’s Tours, Brooklyn, NY 1994 - 1996
Assistant Office Manager
• Oversaw an administrative staff of eight employees; booked and scheduled tours; made travel arrangements for
clients; manage heavy volume of phone enquiries and client services; overall support for human resources
• Met with vendors and service representatives; supervised billing; conducted light bookkeeping; maintained
office equipment and supply inventory; distributed, tracked and restocked supplies
•
Ibex Pension Actuaries Inc., New York, NY 1994 - 1994
Administrative Assistant and Front Desk Receptionist
• Maintained and review client 401k, pension and IRA information; assisted in billing department
• Logged all incoming and outgoing parcels; operated an 80 line switchboard; typed correspondences
•
Nelson Bloom General Agency, Brooklyn, NY 1984 - 1989
Administrative Assistant
• Scheduled and maintained calendar of appointments for company president; arranged business trips
• Instructed clients on proper filing of Life Insurance and claim forms; maintained computerized database of all
clients
• Supervised clerical staff of three; provided overall office support and occasional field support
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