Sales Manager

Sloan Elizabeth Baia

*** ******* ****

Egg Harbor Township, New Jersey 08234

908-***-****

Email: *********@***.***

EDUCATION:

Framingham State University - Framingham, MA

Major: Fashion Design & Retailing, Concentration in

Merchandising, Minor: Art Studio

Major GPA: 3.94/4.0 GPA: 3.56/4.0 Dean's List 2007-present,

President's List 2008-present

Graduated: May 2011Cum Laude

EXPERIENCE:

Nordstrom, The Natick Collection, Natick, Massachusetts

Accessories Division Sales (April 2010-present)

Assistant Manager, Fashion Jewelry/Fine Jewelry/Watches: internship

credit (October 2010-April 2011)

Nordstrom Future Leaders Program (August 2010-October 2010)

Intern, Fashion Jewelry/Watches (June 2010-August 2010)

. Coached team on product knowledge, selling skills and problem

solving

. Lead by example with highest Personal Trade percent for

department (multiple repeat customers)

. Attained highest Assistant Manager Sales-per-hour for the

Natick location

. Analyzed salespeople selling reports, product assortment,

vendor selling reports and communicated suggestions and

concerns to Regional Merchandiser and buyers

. Merchandised department and displays/taught team how to

merchandise

. Cross sold to other departments to maximize sale, contribute

to other department's volume/store volume

. Created schedules, ran department meetings, and drove

volume through department contests and events

Student Involvement & Leadership Development, Framingham State College

Event Coordination Intern: (September 2009-May 2010)

. Assisted Director and Assistant Director with various office

projects

. Organized and coordinated events ran through the SILD

office such as Family Fun Day, Club Involvement Fair,

Holiday Ornament Sales, and more

. Creates Campus Happenings/Toilet Times; A complete calendar

of campus events happening in a month's span. Also in

charge of Campus Happenings/Toilet Times distribution

Kenneth Cole, The Pier at Caesar's, Atlantic City, New Jersey

Sales Associate (Summer 2008; Winter 2008; Summer 2009; Winter 2009)

. Specialized in footwear, clothing, and leather goods

. Attained high sales goals on a daily, weekly, and monthly

basis

. Prepared store for opening/closing which consisted of

following procedures, handling and depositing money, and

organizing store

. Assisted clients with various purchases and followed up on

those purchases

. Designed instructional materials for future salespeople

Diane & Company Dress Boutique, Freehold, New Jersey

Fashion Stylist/Sales Associate (January, 2005-August, 2007)

. Delivered personalized attention to customers

. Prepared store for opening/closing by organizing and making

sure stock was in order

. Assisted customers as a floor salesperson

. Used fashion, fit, textile, and color knowledge to choose

garments for the customer's shape and occasion/event

. Planned and prepared window displays using creativity and

target-market knowledge

. Managed scheduling alterations

. Aided superiors in the selection and purchase of high-end

merchandise through trade shows and buying meetings

COMPUTER SKILLS:

Microsoft Office: including Word, Access, Excel, Publisher PowerPoint;

Statistical Package for Social Sciences (SPSS); Buyer's Toolbox Academic

Lite (industry software program for retail analysis)

ACTIVITIES

Framingham State College Fashion Club: Member (2007-

present), President (2008)

. Fashion Show Coordinator - Sailing Away in Fashion (May

'08), Frozen in Times Square (December '08), FSC Runway

(April '09)

HONORS

Framingham State College, Framingham, MA

. Phi Upsilon Omicron - Consumer Sciences Honors Society

Inducted November 4, 2009

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