Sales Representative Customer Service

Jessica Valenzuela *********@*****.***

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Jessica Valenzuela

**** ***** **** ***, ****** Cordova, CA 95742 650-***-**** *********@*****.***

PROFESSIONAL SUMMARY

I am a very hard worker and dedicated to any project that I begin. I am an outgoing and

enthusiastic young woman. I speak very well with others and am able to connect with

someone in a positive way. I am capable of multitasking, staying calm under pressure,

and doing the best of my abilities to be accurate when asked to finish a task. I am

responsible and carry very strong work ethics. I am experienced working in fast paced

environments demanding strong organizational, technical and interpersonal skills.

Trustworthy, ethical and discreet, committed to superior customer service. Confident and

poised in interaction with individuals of all levels. Detail-oriented and resourceful in

completing all job duties; able to multi-task effectively.

Key Strengths

Appointment Answer multi-line Hear and resolve

scheduling. telephone to complaints from

screen, forward and customers, patients,

take messages. and public.

PROFESSIONAL EXPERIENCE

N8 Touch Massage, Sacramento, CA 2009-2010

Clinic/Retail- Front Desk Associate

•Making and booking appointments for current and potential clients over

the phone

•Responsible for the general operations of the clinic

•Selling memberships to potential customers and maintaining records on

current customers

•Checking in/ Checking out customers

•Providing customers with information on chiropractic care on site with

our doctor on-site

Massage Envy, Elk Grove, CA 2008-2009

Clinic/Retail- Shift Lead/Key Holder/ Front Desk Associate

•Making and booking appointments for current and potential clients over

the phone

•Provided a courteous, helpful and enjoyable experience

•Handle large sums of money and open and close store.

•Responsible for the general operations of the clinic

•Selling memberships to potential customers and maintaining records on

current customers

•Checking in/ Checking out customers

Jessica Valenzuela *********@*****.***

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2007-2008

Staples, Folsom, CA

Retail- Sales Representative

•Worked in areas of merchandise presentation, markdowns, and cashier

•Provided a courteous, helpful and enjoyable shopping experience

•Greeted, interacted, and thanked customers on a daily basis

•Handle large sums of money and open and close store.

Bath & Body Works, Folsom, CA 2006

Retail- Sales Representative

•Responsible for assisting in the daily operations of the store

•Worked in areas of merchandise presentation, markdowns, and cashier

•Provided a courteous, helpful and enjoyable shopping experience

•Received and displayed merchandise and products.

•Return/Exchange Privileges

•Supervised employees during shifts.

•Provided demos on customers pertaining new merchandise

EDUCATION AND PROFESSIONAL DEVELOPMENT

Bachelor’s Degree// California State University, Sacramento//Sacramento, CA 2009-2011

Major: Sociology//Minor: Social Work

Associate’s Degree//Folsom Lake Community College//Folsom, CA 2005-2008

General Education

PROFESSIONAL AFFILIATIONS

Sigma Kappa, National Sorority

Alpha Kappa Delta, Sociology Club

HONORS AND AWARDS

Dean’s Honors List, 2009

Dean’s Honors List, 2010

Contact this candidate