Project Manager Customer Service

PROFILE

Over ten years of progressive experience in project administration and

design integration supporting project engineers to achieve cost effective

design model. Over five years manufacturing experience in administration

support and quality-control demonstrating exceptional facility in exceeding

organizational objectives.

Skills:

. Proficient in Windows operating systems.

. Excellent at interpersonal communications, and Client liaison.

. Highly motivated with organizational skills, and analytical aptitudes.

. Proactive, successful in problem solving, and effective in

communications.

. Competent in integrating schematics, presentations, and workflow

planning.

. Exceptional facility in compiling reports, drafting procedures, and

record keeping.

Experience:

Design Integrator, Modeler

Ecolite IBS, Moreno Valley, CA

September 2009 - July 2010

. Allocate and synchronize daily workflow with keen sense for

priorities.

. Procurement management, and processing work orders and RFI's for

billing.

. Manage project tracking-log for monitoring design duration, and Team

productivity.

. Collaborate with project engineers and project managers in processing

as-build documents.

Project Manager, Designer

BORM Associates, Irvine, CA

May 2006 - March 2009

. Synchronize design development with project engineers, and designers.

. Establish projects durations, and allocate resources locally and out

of state offices.

. Process Building and Safety department review comments, and submit

revised calculations.

. Facilitate project records and jurisdiction requirements for projects

in California, Texas and Arizona.

Project Manager, Senior Designer

ISS, LFB Engineered Systems, Stockton, CA

July 1999 - May 2006

. Design layouts, administer and cross-train design interns.

. Coordinate flow of work-orders to meet production schedules.

. Perform QC and monitor Team productivity to sustain overall Team

efficiency.

. Perform field inspections to ensure compliance with project documents,

and process RFI's.

Quality Control, Back-up Lead

Alphatec-OLIN Electronics, Manteca, CA

1989-1995

. Processing discrepancy reports and issuing corrective actions.

. Support department managers and engineers in planning for ISO audits.

. Schedule production lines to support department forecasts and customer

orders.

. Maintain engineering specs and manuals in conjunction with document

control procedures.

Accomplishments

. Established tracking logs to ensure efficient field reporting for

better customer service and support.

. Generated matrix to streamline tasks and to better forecast Modeling

durations and needed resources.

. In 2005 generated Plant's internal process SPEC to synchronize the

flow of information between engineering, purchasing, manufacturing,

construction and shipping departments.

Education

. IVC/Irvine, CA:

Acquiring needed credits to transfer to CSULB, in Pursue Bachelor of

Science in Civil Engineering

. MJC/Modesto CA:

Modesto Junior College: general education and architecture classes

. Lindbergh Educational Center/Manteca, CA:

CAD, Windows Operating System

. Baghdad Institute of Technology for Civil and Architectural

Engineering/ Baghdad, Iraq

Equivalent to AS degree in Architecture

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