Sales Manager
Resume:
Christopher Cook
********@*******.***
Grand Rapids, MI 49546
Objective
To work for a company with excellent growth potential where hard work,
attention to detail, and above par performance are expected, valued and
rewarded. I'd like to use my skills and intellect to further the interests
of my employer while creating new opportunities and learning experiences
for myself.
Education
Michigan State University, East Lansing, MI
B.A., School of Hospitality Business
Professional Experience
Urban Feast, Grand Rapids, MI
Area Director - Partner, May 2003 to March 2006 - March 2009 to Present
(Grand Woods Lounge, Tavern On the Square, Troppo, The Post Bar)
. Played a significant role in the building of the 4 restaurants from
groundbreaking construction, guiding skilled trades, and enhancing the
ambiance of the restaurant.
. Recruited, hired, trained, and motivated the chefs, managers and entire
restaurant staffs - up to 100 employees.
. Negotiated contracts, pricing and delivery of products.
. Prepared special event proposals and booked private gatherings for local
as well as global companies.
. Planned, produced and implemented new menus for both food and beverage.
. Accountable for managing restaurant finances such as cost control,
payroll, profitability, and loss.
. Booked and managed nightly entertainment.
. Worked out numerous design flaws to increase restaurant efficiency and
productivity.
. Created marketing strategies, resulting in increased sales and
restaurant popularity.
. Organized and introduced a brand new point of sales system.
. Designed an employee handbook, which addressed all policies and
procedures as well as instruction on the training of new employees.
TUI Marine, Clearwater, FL (TUI Travel PLC)
Global Provisioning and Merchandising Sales Manager, January 2008 to
December 2008
. Motivated, provided product knowledge, and educated a sales staff of 100
employees in 6 marketing and sales call centers in the US, France,
Germany, England, Holland and Australia.
. Grew provisioning sales globally 17%.
. Responsible for $6.5 million dollars of provisioning sales for 3 brands,
and 1,400 yachts, in 29 countries.
. Monitored exchange rates and adjusted pricing to ensure proper margins
in 5 currencies.
. Developed and implemented new provisioning and beverage options to
stimulate business.
. Negotiated contract terms with vendors to improve cost and product
quality.
. Worked closely with 30+ TUI Marine bases regarding their availability of
provisioning and beverage.
. Reviewed provisioning and beverage cost analysis and sales results with
company executives on a monthly basis.
. Provided direction and completed purchasing for 30+ TUI Marine
Merchandise boutiques resulting in $300k of revenue.
Chili's Grill and Bar, St. Petersburg, FL (Brinker International)
Manager, April 2006 to January 2008
. Led a culinary team and kitchen, producing top 10 gross sales in the
Eastern United States
. Recognized as an Emerging Leader by Brinker International.
. Created Quarterly Business Plan (budget).
. Served as Store Culinary, Service and Safety Manager.
. Forecasted sales and adjusted budget to maximize store profit.
. Assisted underperforming stores within the region, increasing store
morale and positive attitude.
. Hosted and led bi-monthly store management meetings.
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