Manager Customer Service

JOHN M. WALT

**** ********** ****

(H) 717-***-****

Lancaster, PA 17601-4452

(C) 717-***-****

abhcdm@r.postjobfree.com

OBJECTIVE

A leadership position utilizing my planning and organizational skills

as well as my management experience to develop and implement effective

operational plans.

SUMMARY

An effective leader and professional with over 15 years experience in

multiple industries including various manufacturing processes, sales,

customer service and support and production planning. Experienced in

various aspect of manufacturing including: workforce management,

purchasing, shipping/receiving, production and materials planning, and

inventory control.

EXPERIENCE

Hain-Celestial/Sensible Portions, Lancaster, PA

2010-2011

A fast growing snack food company in the US and Canada.

PURCHASING MANAGER:

Purchased raw materials and supplies on a daily basis to support ongoing

production, quality, and maintenance requirements for entire snack food

production facility.

. Assisted in implementation of Prism MRP System.

. Contracted cooking oil short term and long term.

. Negotiated vendor stocking programs.

VAL-CO, Bird-In-Hand, PA 2007 -

2010

A worldwide leader in poultry watering systems, greenhouse misting systems,

and ventilation systems.

PURCHASING MANAGER:

Purchased supplies and materials in a timely basis to insure adequate

inventory was maintained to support the ongoing needs and requirements of

all production departments. Purchases were acquired through the use of a

MRP inventory-ordering system.

. Reduced number of outside vendors by consolidating similar products

with one vendor.

. Increased inventory accuracy by reviewing Bills of Materials with

Engineering Dept.

. Negotiated better pricing for smaller order quantities to reduce

inventory value.

Case New Holland (CNH), New Holland, PA 2006

- 2007

The second largest manufacturer of agricultural equipment and the third

largest maker of construction equipment in the world

PRODUCTION PLANNER/LOAD PLANNER:

Responsible for planning production to maximize equipment efficiency and

insure timely fulfillment of customer requirements.

. Assisted in implementation of automated load planning program.

. Planned outgoing finished goods loads of farm equipment to dealers in

North America to meet monthly quotas.

Silgan Plastics Corporation, Langhorne, PA

2000 - 2006

A plastic bottling manufacturer providing using technical innovation to

provide creative packaging solutions

PFIZER LOGISTICS COORDINATOR:

Managed container inventories on daily basis using a just-in-time

supply basis. Worked closely with client Production Planners to ensure

inventory of materials were available to support 12 production lines as

needed. Coordinated deliveries and verified that required documents

were accurate and correct. Responded to any quality issues and offered

effective solutions.

. Developed system to track deliveries from Silgan plant to Pfizer plant

so all loads are accounted for on a daily basis.

. Increased the efficiency of available storage trailers by closely

monitoring production needs.

. Created and implemented solutions to decrease damage of incoming

goods.

Pfizer Inc, Lititz, PA

2000

The world's largest research-based biomedical and pharmaceutical

company

MATERIALS PLANNER:

Assisted Production Planners by purchasing/planning raw materials

needed to make Listerine on 6 production lines. Entered and opened

production releases in Company computer system. Maintained accurate

inventories of raw materials required for production.

Reading Bakery Systems, Robesonia, PA

1993 - 2000

MANAGER; INVENTORY/SHIPPING:

Maintained complete warehouse of spare parts for modern production

lines. Supervised warehouse employees. Generated and entered part

numbers into computer system for proper tracking. Oversaw outgoing

freight shipments including UPS, Fed-Ex, Air Freight, and Common

carrier both International and Domestic.

. Created entire spare parts warehouse to meet customer's needs.

Charles Chips Corporation, Mountville, PA

1986 - 1993

PRETZEL PLANT MANAGER:

Oversaw entire food processing plant with leadership responsibility for

3 shift supervisors and 50 production employees for the manufacture of

pretzels, popcorn, and cheese twists. Purchased and contracted raw

materials and supplies needed for production. Interviewed, hired,

evaluated and trained incoming staff. Maintained proper sanitation

standards for Kosher products. Scheduled production for multiple

production lines. Facilitated Shipping/Receiving Dept. for 4 years

before becoming Plant Manager.

. Implemented a tracking and recording process to reduce downtime and

create a more efficient operation.

EDUCATION

B.S. Millersville University, Millersville, PA

Training and Development

Experience with the following Material Requirements Program Systems:

. JD Edwards

. LogNet

. Prism

. ES

. MAPS

Microsoft Word, Excel, and Access

References Furnished Upon Request

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