Customer Service Sales

Brittany Smith

**** ******** ***** ***. *-** Spartanburg, South Carolina 29303

Phone: 864-***-**** Email:

**************@*****.***

Objective

Highly motivated, well-organized individual with an outgoing personality

seeking an opportunity within a progressive company to utilize my

education, creativity, and work experience effectively.

Education

University of South Carolina Upstate Spartanburg, South Carolina

Certification for Teaching in Special Education Learning Disabilities, 2010-

2012

University of South Carolina Upstate, Spartanburg, South Carolina

Bachelors of Arts Degree in Interdisciplinary Studies, 2004-2010

Concentration in Psychology and Special Education

Skills

. Microsoft Office

. Data Entry

. General Office Duties

. Sales

. Event Planning

. Customer Service

. Advertising

. Management

. CPR and First Aid Certified

. Collections

. Fax Machines, Copiers, Phones

. Making Presentations

. Cold Calls

. Organizing and Coordinating Events

. Problem Solving

Teaching Experience

Woodland Heights Elementary School, Spartanburg, South Carolina

01/2009-05/2009; 09/2010-12/2010

Practicum Student Teacher, General Special Education

. Creating and implementing lesson plans

. Designing learning centers for students with learning disabilities

. Testing and monitoring student progress

. Performing case studies on individual students and their learning

styles

Employment

Advance America Spartanburg, South Carolina

May 2011-Present

Collections Specialists

. Making collection calls, data collection

. Setting up payment plans with customers

USC Upstate, Wellness Center Spartanburg, South Carolina

02/2009-Present

Shift Supervisor

. Ensuring and maintaining a safe environment

. Taking payments, renting equipment, and sales

. Supervising employees

. Collecting statistical data on facility usage

. Opening and closing facility

. Providing first aid

. Client registration

USC Upstate, Carolinian Newspaper Spartanburg, South Carolina

09/2007-04/2011

Business Manager

. Selling and creating Advertisements

. Payroll, Budgets, and Record Keeping for student organization

. Problem Solving and Mediation

USC Upstate, School of Education Spartanburg, South Carolina

09/2007-05/2010

Office Assistant

. General Office Duties, such as filing, copying, faxing, emails,

phones, etc.

Sodexho Catering Spartanburg, South Carolina

02/2005-06/2006; 08/2007-06/2008

Catering Staff

. Preparing and Serving food and beverages

. Decorating and setting up for events

. Cleaning, maintaining, and managing events

(Reference and further experience in customer service and clerical duties

provided upon request.)

Community Service and Volunteerism

Children's Shelter of the Upstate

09/2009-12/2009

Charles Lea University at USC Upstate

02/2009-04/2009

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